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Healthcare Support Specialist (Crestview)
Job Location:
Job Location:
Crestview, FL - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
3 July 2026 (30+ days ago)
Posted:
Application Deadline:
30 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Summary:
The Healthcare Support Specialist is one of the primary points of contact forthe medicaloffice. The Healthcare Support Specialist helps coordinate the care of the patients and serves as a liaison with the patient medical staff and provider of care.
Key Responsibilities:
The Healthcare Support Specialist is one of the primary points of contact forthe medicaloffice. The Healthcare Support Specialist helps coordinate the care of the patients and serves as a liaison with the patient medical staff and provider of care.
Key Responsibilities:
- Welcomesandgreetsall patients and visitors in person or over the phone.
- Registerswalk-innew patients and updatesand verifiesexisting patient demographics by collecting detailed patient information including personal and insurance or financial information.
- Checkspatients inthroughintakefacilitatingpatient flow by notifying the provider of the patients arrival being aware of delays and communicating with patients and clinical staff.
- Schedulesin houseMRIsandreferrals.
- Scheduling andrescheduling offuture patientappointments.
- Collectingpatientcopayscoinsurancesand allowablepayments andreconcilingthese paymentsat the end of each dayin your daily batch ledger.
- Verifying Insurance
- PreppingClinicSchedules
- Responds to patients prospective patients and visitors inquiries courteously.
- Protects patients rights bymaintainingconfidentiality of personal and financial information.
- Keeps office supplies within the clinic adequately stocked byanticipatinginventory.
- All other duties as assigned.
Required Skills & Qualifications:
- Maintaininga consistent positive attitude and cheerfuldemeanor.
- Communicate Effectively
- Ability to work in a fast-paced environment
- Multi-tasker
- Attention to detail
- Teamwork / Collaboration
- Ability and desire to learn new things and improve processes
- Ability to listen and understand patient and provider concerns
- Self and situational awareness
Education & Experience:
- High school diploma or equivalent
- Medical ExperiencePreferred
- 6 months plus of relevant experience scheduling in a medical office environment
- Experience working with medical EHR Athena experience preferred.
- Experience in Orthopedics or Pain Management is a plus
Work Environment & Physical Requirements:
- Travel to coverdifferentlocationsmay berequired
- Able to standandsit for extended periods of time
- Able to lift 25 pounds or more
Required Experience:
IC
About Company
North Florida’s largest and most trusted name in surgical care. Whether you’re a physician looking for resources and support or a patient looking for exceptional surgical care, North Florida Surgeons connects you with a trusted network and the tools you need to focus on what matters m ... View more
