HealthCare Navigator

The Health Care Navigator provides health care navigation care coordination participant education and linkage to medical behavioral health substance use treatment recovery and wellness services across Positive Care Personal Care Homes Inc. programs. The position works closely with participants Case Managers nurses health care providers behavioral health professionals and community partners to identify health-related needs and address barriers that may affect housing stability recovery independence and overall well-being.

Primary responsibilities include assisting participants with establishing primary and specialty care coordinating behavioral health and substance use treatment referrals scheduling and following up on appointments assisting with transportation planning supporting hospital and treatment discharge follow-up and helping participants understand and navigate available health care resources. The Health Care Navigator also participates in interdisciplinary case conferences communicates with providers as authorized maintains accurate service documentation and monitors referrals to help ensure continuity of care.

In veteran specific programs the Health Care Navigator  assists Veteran households with enrollment in and navigation of VA health care services VA primary and specialty care mental health and substance use treatment VA Community Care Network providers and other community-based health resources. The Navigator works collaboratively with Case Managers to address health-related barriers that may affect housing stability and long-term tenancy retention.

Qualifications :

Bachelors degree in Social Work Public Health Nursing Psychology Human Services Health Care Administration Behavioral Health or a related field preferred. Equivalent relevant professional experience may be considered when permitted by applicable program requirements.

A minimum of two years of experience in health care navigation care coordination case management behavioral health substance use services community health social services or a related field is preferred. Candidates should have demonstrated experience coordinating services across health care and social service systems and possess knowledge of medical behavioral health substance use treatment recovery and community-based resources.

Strong communication participant engagement documentation organizational and problem-solving skills are required. Candidates must be able to maintain confidentiality appropriately handle protected information coordinate multiple referrals and follow-up activities and work effectively as part of an interdisciplinary team.

Experience working with Veterans military-connected individuals individuals experiencing homelessness or housing instability individuals with disabilities behavioral health populations or other vulnerable populations is strongly preferred. Familiarity with VA health care the VA Community Care Network HMIS ClientTrack  electronic health records or coordinated care platforms is highly desirable.

Additional Information :

This position may support participants across multiple programs of Positive Care or one specific program based on organizational and program needs. The employee assigned will fulfill the Health Care Navigator responsibilities associated with any specific program while also having the ability to support other organizational programs as needed or assigned.

Services may be provided in office community residential field-based and virtual settings. Local travel may be required to meet with participants coordinate services attend community meetings conduct outreach or accompany participants when appropriate. A valid drivers license reliable transportation and the ability to travel throughout assigned service areas may be required.

The Health Care Navigator is a non-clinical care coordination position unless the individual separately holds a professional clinical license and is specifically authorized to provide clinical services. The Navigator must recognize matters requiring clinical assessment or intervention and appropriately refer those concerns to licensed health care professionals.

Positive Care Personal Care Homes Inc. encourages applications from Veterans and military-connected individuals. Qualified candidates with military service or demonstrated experience serving Veteran populations are strongly encouraged to apply.

Positive Care Personal Care Homes Inc. is an Equal Opportunity Employer committed to providing high-quality person-centered trauma-informed recovery-oriented and culturally responsive services to the individuals and communities we serve.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Part-time