Health Plan Liaison

Our mission is Better Health. Our passion is helping others.

Whats Your Why

Are you looking for a career opportunity that will help you grow personally and professionally

Do you have a passion for helping others achieve Better Health

Are you ready to join a growing team that shares your mission

Why Join Our Team: At Better Health Group its our commitment our passion and our culture that sets us apart. Our Team Members make a difference each and every day! They support our providers and payors ensuring they have the necessary tools and resources to always deliver best-in-class healthcare experiences for our patients. We dont just talk the talk - we believe in it and live by it. Be part of a team that shares your passion and drive and start living your purpose at Better Health Group.

Position Objective:

The Health Plan Liaison is an administrative role and is responsible for enhancing the relationship between Better Health Group and our Health Plan representatives. The incumbent will report to the Mgr Core Ops (or similar role).

Responsibilities:

• Facilitate Health Plan onboarding and support service area expansions

• Support annual AEP process

• Collaborate with internal and external stakeholders as necessary to ensure successful completion of various items such as AEP Process onboarding Health Plans etc.

• Create update and maintain Health Plan Resources documents and quick reference guides

• Act as a point of contact for internal and external stakeholders resolving PCP office-specific issues

• Cultivate strong positive relationships with internal and external stakeholders

• Support Credentialing team with Provider Office Maintenance

• Support Health Plan Joint Operations Committees keeping all stakeholders aware of agenda and action items

• Additional duties as assigned

Position Requirements/ Skills:

• Highschool diploma or equivalent required

• Bachelors degree in Healthcare Administration or related field preferred

• 3 years of experience in a healthcare related environment

• Proficient with Google Suite (Drive Docs Sheets Slides) and Microsoft Office (Word Excel PowerPoint) for real-time collaboration

Physical Requirements:

• Ability to remain in a stationary position often standing or sitting for prolonged periods of time

• Communicating with others to exchange information

• Repeating motions that may include the wrist hands and/or fingers

• Assessing the accuracy neatness and thoroughness of work assigned

• Must be able to lift at least 15lbs at times

Key Attributes/ Skills:

• Has a contagious and positive work ethic inspires others and models the behaviors of core values and guiding principles

• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments

• Is able to work within our Better Health environment by facing tasks and challenges with energy and passion

• Pursues activities with focus and drive defines work in terms of success and can be counted on to complete goals

• Demonstrated ability to handle data with confidentiality

• Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision

• Excellent organizational time-management and multi-tasking skills with strong attention to detail

• Excellent written and verbal communication skills; must be comfortable communicating with internal and external stakeholders providers and health plans

• Strong interpersonal and presentation skills

• Strong critical thinking and problem-solving skills

• Must be results-oriented with a focus on quality execution and delivery

• Appreciation of cultural diversity and sensitivity toward target patient populations

Compensation & Benefits

We offer a compensation w/bonus and a comprehensive benefits package:

• Medical dental vision disability and life
• 401k with employer match
• Paid time off
• Paid holidays