Head Protect, Onboarding Identity Management

Work Location:

Hours:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Job Description:

The Head Protect Onboarding Identity Management role is responsible for developing and deploying the customer identity solutions strategy and providing product group ownership of the Solution Train operating in TD Scaled Agile for the US and CAN.

• Provides people management leadership by hiring the best talent setting goals developing staff managing employee performance and compensation decisions promoting teamwork and handling any/all disciplinary actions as required
• Oversees all identity products /solutions as significant sub-components of Fraud Threat Management organization; mobilizes team & ensures executive alignment; custodian of Enterprise Protect Identity Business Plan & Roadmap
• Develops articulates and enhances strategic vision for customer identity proofing as a foundation for self-serve and assisted channels
• Progresses and maintains a TD Customer Identity strategy including customer engagement and value creation opportunities
• Centralized ownership of TDs Identity solutions run as a product with defined PODs to develop and maintain core capabilities
• Strong interface with LOBs/Channels to ensure roadmap alignment
• Identifies and creates visibility of organizational authentication risk
• Drives an adoption strategy to ensure standard authentication consumption vs building tactical / bespoke solutions
• Develops and maintains talent and career development for all of CIAM
• Leverages deep subject matter expertise to develop and execute efficient and effective customer onboarding strategy that minimizes net losses for the Bank while providing a superior UX.
• Works closely with key business leaders and direct reports to optimize TDBGs resources and leverage TDs operating model to maximize efficiency effectiveness and scale and innovation
• Owns the journey vision product roadmap and objectives that aligns the team around delivery goals
• Responsible for the Product vision and strategy and ensuring adapts to changing customer preferences and the competitive landscape

Skills Education & Experience:

• Bachelors degree required; Graduate degree preferred
• 10 years of relevant experience in the Customer Authentication and Identity domain
• Proven technical abilities understanding and developing complex technical solutions with a deep understanding of the identity and authentication ecosystem
• Strong business acumen identifying and developing Identity and opportunities which align to LOB roadmaps
• Entrepreneurship/Engineering mindset track record of driving and delivering innovative ideas in a fast-paced environment
• Strong relationship management ability to form strong relationships with senior leaders and build trust
• Proven business and financial acumen
• In-depth knowledge of relevant banking and regulatory rules and policies
• Organizationally astute with superior influencing collaboration and communication skills

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g. eligibility for cash and/or equity incentive awards generally through participation in an incentive plan) and several other key plans such as health and well-being benefits savings and retirement programs paid time off (including Vacation PTO Flex PTO and Holiday PTO) banking benefits and discounts career development and reward and recognition. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability status as a protected veteran or any other characteristic protected under applicable federal state or local law.

If you are an applicant with a disability and need accommodations to complete the application process please email TD Bank US Workplace Accommodations Program at . Include your full name best way to reach you and the accommodation needed to assist you with the applicant process.