Head of WW Membership & Growth, Prime Business, AB

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business a fast-growing startup passionate about building solutions we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

Prime Business (PN) is Amazon Business membership program serving millions of organizations globally and representing the majority of Amazon Business GMS. Prime Business combines savings procurement capabilities intelligent insights and operational convenience into a recurring customer relationship that drives long-term engagement and profitable growth for Amazon Business.

We are seeking an experienced and strategic leader to head the WW Prime Business Membership & Growth organization. This leader will own the end-to-end Prime Business growth flywheel across acquisition onboarding engagement monetization retention and lifecycle expansion. The role sits at the center of Amazon Business efforts to scale Prime Business into the most trusted and compelling B2B membership for organizations of any size anywhere in the world.
This leader will define and operationalize the mechanisms that grow Prime adoption and deepen customer engagement globally across SSR SMB and CPS customer segments. The role requires strong judgment across customer experience product strategy economics sales motions and business operations. The leader will partner closely with Product Tech Sales Marketing Finance Economics and regional business teams to align customer needs growth mechanisms and long-term business strategy.

The successful candidate will be able to operate simultaneously at strategic and execution depth. They will simplify ambiguous and debated problem spaces into clear operating models establish scalable global mechanisms and influence senior stakeholders across organizations without relying on direct authority alone.

This is a highly visible role with significant interaction with VP and senior leadership teams across Amazon Business.

We are looking for a leader who is customer-obsessed analytical highly inventive and capable of building durable growth systems rather than one-time initiatives. The ideal candidate is energized by solving complex cross-functional problems and comfortable operating in a fast-moving highly matrixed environment.

Key job responsibilities
- Own the WW Prime Business membership growth strategy across acquisition activation engagement retention lifecycle expansion and monetization.
- Define and operationalize the core growth mechanisms and input metrics that improve Prime adoption BP%GMS paid plan penetration benefit engagement and customer lifetime value.
- Develop segment-specific membership strategies across SSR SMB and CPS customers balancing customer experience growth and economics.
- Drive the evolution of Prime Business into Amazon Business premium membership and value layer.
- Partner closely with Product and Tech teams to define Primes premium feature strategy value architecture and lifecycle experience.
- Identify and resolve structural growth constraints including onboarding friction unclear value positioning fragmented concession strategies lifecycle ownership gaps and inconsistent customer experiences.
- Establish scalable acquisition and engagement mechanisms across onsite placements mobile lifecycle marketing AI-driven recommendations sales motions and partner channels.
- Drive new membership growth motions and lifecycle experiences tailored to B2B customer needs across regions and customer segments.
- Influence and align senior stakeholders across Product Tech Sales Marketing Finance Economics and regional business teams to execute against shared goals and operating mechanisms.
- Own business outcomes for Business Prime growth balancing customer experience improvements with strong business and P&L outcomes.
- Lead annual planning OP1/OP2 QBRs WBRs and executive reviews for the Membership & Growth organization.
- Partner with Economics and Finance teams to improve growth measurement incrementality understanding churn reduction and investment prioritization.
- Build and develop a high-performing global team across growth strategy lifecycle management business operations and go-to-market execution.
- Raise the bar on operational rigor strategic thinking customer understanding and analytical depth across the organization


A day in the life
This role operates at the intersection of strategy execution and organizational leadership.

One day may involve reviewing Prime Business penetration SPA and churn trends with Economics and Finance teams. Another may focus on redesigning CPS membership strategy with Sales and Pricing leaders or partnering with Product and Tech teams to improve onboarding and value discovery experiences.

The leader will regularly work across multiple organizations to solve ambiguous high-impact business problems. They will balance short-term growth execution with long-term strategic positioning while continuously improving both customer experience and business economics.
The role requires high judgment strong communication skills and the ability to simplify complex decisions into scalable mechanisms that operate globally.


About the team
Prime Business is one of Amazon Business most strategic growth engines. Our mission is to make Prime the most compelling and trusted B2B membership program globally by helping organizations simplify procurement improve visibility and control save money and operate more effectively.

The Membership & Growth organization owns the mechanisms that help customers discover adopt engage with and expand their relationship with Prime. We work across Product Tech Economics Sales Marketing and regional business teams to translate customer needs into scalable global growth systems.

We operate with high ownership analytical rigor and customer obsession. We value leaders who challenge assumptions simplify complexity and build mechanisms that scale globally across multiple customer segments and regions.


- 10 years of product or program management product marketing business development or technology experience
- 6 years of team management experience
- Bachelors degree
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Strong analytical and financial acumen with the ability to translate data into strategic decisions and operational mechanisms.

- Experience engaging and influencing senior executives
- MBA or Bachelors degree in business data science public administration finance engineering human resources or related field
- Experience leading membership subscription loyalty marketplace SaaS or B2B growth businesses.
- Strong written communication skills including experience authoring executive narratives QBRs OP1 documents and strategic business reviews.
- Experience managing global or multi-region business programs.
- Experience in creating and managing P&L
- Experience influencing senior stakeholders across Product Tech Sales Finance and Marketing organizations.
- Experience owning business metrics and operating mechanisms in a high-growth environment.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Austin - 178100.00 - 240900.00 USD annually