Head of Service Sales, Pharma Liquid, NAM

Summary

Lead the North American Pharma Liquid service business to achieve strategic growth and operational excellence while directing the regional Service Sales team in contract management sales support and crossborder business development.

Key Responsibilities

• Develop and lead the regional Service Sales function to achieve state-of-the-art performance in both volume and operational excellence.
• Lead the team to manage the full service sales lifecycle from initial customer contact through ongoing sustainable service contract support for the products lifetime ensuring alignment with business objectives.
• Own the regional services order intake target; perform regular performance reviews prepare strategic reports and track key metrics to enable data-driven decision making.
• Drive business development and growth initiatives in collaboration with regional service operations to maximize contract sales revenue and margin.
• Manage a regional team of Service Sales Managers ensuring delivery of client-focused solutions and overseeing their professional development.
• Administer customer and agent contracts including NDAs ensuring compliance and timely execution; coordinate on regional key accounts with the Key Account Leader.
• Oversee service representation at trade shows to strengthen brand visibility and market positioning.

Qualifications :

Basic Requirements                                                                                                

• Bachelors degree in business or related field
•  10 years of sales management experience in capital equipment
•  5 years leading and developing sales teams and driving organizational change.
• Willing to travel 40% domestically and internationally.

Preferred Qualifications

• Strong knowledge of pharmaceutical industrial equipment and the service value propositions for this market segment including service business models and related processes.
• Results-driven self-motivated focused and able to work independently.
• Demonstrated ability to lead cross-functional teams (Engineering Sales Operations) in a global environment.
• Proficient with CRM ERP PLM and analytics tools (e.g. Salesforce SAP Power BI).
• Excellent verbal and written communication skills

Additional Information :

The anticipated base salary for this position ranges from 170k-200k annually plus bonus.

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location role degree/credentials relevant skill set and level of relevant experience. Total rewards at Syntegon include salary bonus (if applicable) benefits.

We Care About Your Well-Being

At Syntegon the welfare of our employees is a top priority. Thats why we offer a comprehensive and competitive benefits package designed to support your health financial security and personal growth from day one including:

• Health Coverage: Medical Dental Vision and Prescription plans starting from your first day.
• Retirement Savings: 401(k) plan with a generous company match to help you plan for the future.
• Financial Protection: Employer-paid Short- and Long-Term Disability Insurance plus Life Insurance for your peace of mind.
• Career Growth: Education Assistance Program to support your continued learning and development.
• Work-Life Balance: Paid Time Off to recharge and enjoy your personal time.
• Support When You Need It: Access to our Employee Assistance Program for confidential counseling and resources.

Join Syntegon and enjoy benefits that help you thrive both at work and beyond.

To ensure the protection of your personal data we kindly ask you to apply exclusively through our online applicant management system were unable to consider applications sent by email or post.

Syntegon Technology is a proud supporter of STEM (Science Technology Engineering & Mathematics) initiatives:

• FIRST Robotics (For Inspiration and Recognition of Science and Technology)
• AWIM (A World In Motion)

By choice we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race color gender national origin ancestry religion physical or mental disability age veteran status sexual orientation gender identity or expression marital status pregnancy citizenship or any other factor protected by anti-discrimination laws.

Remote Work :

No

Employment Type :

Full-time