Head of Revenue Operations

Globality is the autonomous sourcing platform to manage the entire intake to award process.

At Globality we build agentic technology that transforms how global enterprises source goods and services autonomously at scale and without the inefficiencies that have defined procurement for decades. Our platform interprets purchase intent generates sourcing materials evaluates suppliers and executes negotiation strategies without manual intervention.

The Role

Globality is unifying Marketing Sales and Customer Success under a single Go-to-Market organization. As we bring these functions together we are architecting a single trusted operating layer that gives GTM leadership an accurate view of the business and one unified rhythm of metrics that Marketing Sales and Customer Success are all accountable to.

Working closely with the GTM leadership team this role will build that single truth operating layer from the ground up - the systems definitions and cadences that make cross-functional execution possible. As the function matures and the business scales this person will have the opportunity to hire and build out functional operations leads (Marketing Ops Sales Ops CS Ops).

This role owns the operational infrastructure that strategy runs on so that whatever motion leadership sets can actually be executed measured and managed consistently across functions.

What You Will Do

• Build the executive reporting layer for the GTM organization - a unified comprehensive dashboard leadership can use to run the business
• Design the cascading metrics framework that connects company-level revenue targets down through function-level goals team-level targets and individual quotas - so every level of the organization is working against numbers that ladder up to the same top-line target
• Own the forecasting model and cadence for the combined GTM organization including pipeline coverage ratios conversion benchmarks by stage and the rhythm of forecast calls and business reviews with leadership
• Establish one shared set of definitions for pipeline stages MQL/SQL win/loss churn expansion and other core metrics and govern them as the single source of truth across functions
• Design account segmentation and territory logic that works across CS Sales and Partner territories
• Partner with GTM leadership on quota-setting capacity planning and comp plan design so incentives stay aligned to the metrics the organization is managing to
• Run the recurring cross-functional metrics review and QBR/business review process
• Build the operational infrastructure for land-and-expand - usage/adoption signals expansion triggers and renewal risk indicators that give Sales and CS a shared timely view of when an account is ready to expand or at risk of churning
• Partner with Product and Finance on the operational mechanics behind pricing and packaging including consumption-based/usage pricing - ensuring quoting billing and revenue recognition processes can support whatever pricing model leadership adopts especially for new offerings coming to market
• Own the GTM systems and data roadmap in partnership with IT - audit current CRM marketing automation and CS platforms close integration and data-hygiene gaps and rationalize the tech stack over time
  

What You Bring

• 8 years in Revenue Operations GTM Operations or equivalent including experience building the function from an early or fragmented state
• Direct experience unifying reporting/metrics across Marketing Sales and Customer Success - not just Sales Ops alone
• Fluency with CRM and GTM systems (e.g. Salesforce HubSpot Gainsight or equivalent CS platform BI/dashboarding tools)
• Strong track record influencing senior functional leaders and ELTs
• Comfort operating in ambiguity and building from scratch
  

Why Globality

Were early to a massive shift. Enterprise procurement is one of the last major functions to be reshaped by AIand its happening now. This isnt incremental optimization. Were rebuilding how decisions get made and how trillions of dollars move through global enterprises.

The bar is highand so is the talent. This team has built run and advised some of the worlds most sophisticated organizations. We care about outcomes not titles. The people who thrive here take ownership move fast and follow through.

Youll have real impact. This role is about creating a playbook not maintaining. Youll define strategy build from zero to one and see your work translate directly into business impact.

We build person.Were in the Palo Alto office four days a week because the best ideasand the fastest decisionshappen face to face.

_{The anticipated annual base salary range for this position is $200000 - $300000. Actual compensation may vary based on factors such as experience skills and location. This information is provided in accordance with the California Equal Pay Act. We are an equal opportunity employer and participate in the E-Verify program. We are committed to building a diverse and inclusive workplace and do not discriminate on the basis of race color gender sexual orientation gender identity religion national origin age disability or any other protected status.}