Head of Product Design

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software we empower over 250000 businesses worldwide including Brex Navan Qantas SHEIN and many more with fully integrated solutions to manage everything from business accounts payments spend management and treasury to embedded finance at a global scale.

Proudly founded in Melbourne we have a team of over 2300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price Visa Mastercard Robinhood Ventures Sequoia Salesforce Ventures DST Global and Lone Pine Capital Airwallex is leading the charge in building the global payments and financial platform of the future. If youre ready to do the most ambitious work of your career join us.

We hire successful builders with founder-like energy who want real impact accelerated learning and true ownership. You bring strong role-related expertise and sharp thinking and youre motivated by our mission and operating principles. You move fast with good judgment dig deep with curiosity and make decisions from first principles balancing speed and rigor.

Youre humble and collaborative; turn zerotoone ideas into real products and you get stuff done end-to-end. You use AI to work smarter and solve problems faster. Here youll tackle complex highvisibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you lets build whats next.

Airwallex is looking for a Head of Product Design to lead our global team of product designers and leaders across Australia the UK the US and Singapore.

We are scaling quickly as a design organization one with a track record of building teams and sophisticated products across domains functions and geographies. The right candidate will have exceptional product taste and attention to detail and the ability to scale it across the org.

This role carries real organizational authority: a seat on the Global Leadership Team ownership of the product design budget and a design org that is a peer to product management and engineering.

• Lead a global team (40) across all product verticals: Spend Management Business Accounts Payments Billing Platform Growth and Design Systems.

• Continue to scale our product design organizations practice quality standards systems and culture globally.

• Continue to hire develop and retain a world-class design team and expand our SF-based design studio.

• Work closely with the CPO to share our product experience strategy.

• Own the design budget end to end: contractors tooling learning research travel and team building.

• Steward the design organizations three operating principles (below) and evolve them as the team grows.

• Taste all the way down. Exceptional product and UX judgment from strategy to the finest grain of the work: interaction patterns information architecture layout UX copy. You know how software should look work and feel to be powerful and scalable and you can articulate why in crit and move a team there. A generalist UX background with strong product sensibilities.

• A world-class hirer. You have a track record of personally attracting closing and calibrating exceptional designers and design leaders.

• Comfort with complexity. Youve worked in fintech or in a comparably complex product domain and know how to build products that handle that complexity gracefully.

• Leadership at scale. Youve managed senior design leaders across regions and timezones and run the people systems that make that work: calibration promotion and org design.

• Executive fluency. Comfortable operating in company-level planning cycles: OKRs headcount plans budgets and leadership-team collaboration.

Three principles guide our product design org. The right candidate will help carry them forward:

• Designers do design with other designers: We trust the user-centered design process and create space for designer-on-designer collaboration across domains. This is in addition to the natural collaboration between a designer and their product manager.

• Product design is a peer to product management: Our designers have the authority and responsibility for their work timelines and outcomes. Our design leaders support their designers in this and on stakeholder management with product management and engineering.

• Were always improving our skills: Design is a craft of behavioural and technical skills and possessing them is what makes us designers. We run bi-weekly lunch-and-learns fund a team learning budget and staff a Design Practice Lead to develop key skills on our teams.

To protect you from recruitment scams please be aware that Airwallex will not ask for bank details sensitive ID numbers (i.e. passport) or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit qualifications competence and talent. We dont regard color religion race national origin sexual orientation ancestry citizenship sex marital or family status disability gender or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation please let us know.

Required Experience:

Director