Head of Organizational Effectiveness
Job Location:
Chicago, IL - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About Northern Trust
As a global leader in innovative wealth management asset servicing asset management and banking services Northern Trust (Nasdaq: NTRS) is proud to guide the worlds most successful individuals families corporations and institutions.
Since 1889 we have aligned our efforts with our three guiding Principles That Endure: Service Expertise and Integrity. Together they reflect the three cornerstones of business conduct which we strive to instill in our employees whom we call partners and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.
The Head of Organizational Effectiveness leads the design and evolution of the organizations structure workforce and ways of working to support business strategy and performance. This role partners with senior business and HR leaders to translate strategic priorities into organizational solutions including operating model design workforce planning organizational change leadership effectiveness and capability development.
The role is responsible for building and scaling the Organizational Effectiveness function establishing common methodologies and standards and providing strategic advisory support on organizational performance transformation and future workforce needs. The position will initially lead a small team with scope and team size evolving over time based on business demand and organizational priorities.
Key Responsibilities
Organizational Design & Operating Model
Advise leaders on organizational structures operating models governance decision rights and role design.
Align organizational design with business strategy capabilities and performance objectives.
Identify opportunities to improve organizational effectiveness accountability and execution.
Workforce Planning & Future of Work
Lead skills-based workforce planning and future workforce modeling.
Assess the impact of AI automation and changing business needs on workforce composition and role design.
Partner with business and HR leaders to identify future capability and talent requirements.
Change & Transformation
Lead organizational change strategies associated with business transformation restructuring and operating model changes.
Drive leader alignment stakeholder engagement and adoption of change initiatives.
Build organizational change capability across leaders and teams.
Leadership & Team Effectiveness
Improve leadership effectiveness decision-making accountability and team performance.
Diagnose organizational challenges and facilitate solutions that strengthen collaboration and execution.
Support leadership teams in establishing effective ways of working.
Organizational Insights & Governance
Utilize organizational diagnostics workforce analytics and qualitative insights to inform decisions.
Establish OE methodologies tools governance processes and standards.
Manage the OE portfolio prioritization and intake process.
Leadership Requirements
People Leadership
Proven ability to lead coach and develop a high-performing team.
Creates clarity accountability and strong execution.
Balances strategic thinking with hands-on delivery.
Influencing & Enterprise Leadership
Strong executive presence and consulting skills.
Ability to influence senior leaders without direct authority.
Skilled at navigating ambiguity building alignment and driving decisions.
Enterprise mindset with the ability to balance business needs with broader organizational priorities.
Strong business acumen and change leadership capabilities.
Experience & Qualifications
12-15 years of experience in Organizational Effectiveness Organization Design Workforce Planning Talent Strategy HR Consulting Management Consulting or related disciplines.
Experience advising senior executives on organizational and workforce challenges.
Demonstrated success leading organization design workforce transformation change management or operating model initiatives.
Experience building organizational capability frameworks and consulting approaches.
Strong analytical facilitation and stakeholder management skills.
Knowledge of workforce trends skills-based organizations and AIs impact on work is strongly preferred.
Success Profile
The ideal candidate is a strategic thinker trusted advisor and pragmatic change leader who can help the organization align strategy structure workforce and leadership practices to improve organizational performance and adaptability.
#LI-Hybrid
Salary Range:
$137400 - 240400 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension) health and welfare benefits (medical dental vision spending accounts and disability) paid time off parental and caregiver leave life & accident insurance and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B L-1 TN O-1 E-3 H-1B1 F-1 J-1 OPT CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner you will be part of a flexible and collaborative work culture which has a strong history of financial strength and stability. Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trusts history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at or alternatively you can discuss your individual requirements with the recruiter you are working with.
Required Experience:
Director
About Company
Guided by founding principles of service, expertise and integrity, our experts help the world’s most successful individuals, families and institutions achieve their goals.
