Head of Operations

IntellectEU is an international technology company focused on digital finance and emerging technologies. Currently we are transitioning to a product-first company uniting our digital assets enablement and blockchain infrastructure solutions with state-of-the-art integration solutions. We utilize emerging technologies across the entire spectrum of blockchain AI and Quantum Computing. With nearly 20 years in the market and offices spanning Miami New York Leuven Antwerp Lisbon Krakow and Kyiv we are on a mission to advance the evolution of financial markets and become a one-stop shop for payments modernization and digital assets enablement. We believe in building a better future using the newest technologies and providing both young talent and industry veterans a dynamic environment to launch ideas and work closely with our clients. With our hands-on experience in both payments and capital markets no challenge is left untackled.

We are seeking an outcome-driven entrepreneurial leader to serve as our Head of Operations (the highest operational role at IntellectEU COO equivalent). In this highly strategic role you will drive the organizations operational execution and oversee daily functions during a critical high-growth stage. As a mature venture-backed company we are uniquely focused on rapid scaling and value creation. The ideal candidate is a tech-first AI-driven thinker who thrives outside of corporate bureaucracy. You will be responsible for executing the value creation plan streamlining operations and scaling our remote-first multicultural team (250 employees) to align with our aggressive strategic goals.
Locations:USA (Miami) Belgium (Leuven)

Responsibilities:

• Strategic Execution: Establish and scale the necessary back-office structure to support rapid organizational growth in alignment with the companys strategic goals and venture-backed value creation plan.
• Operational Excellence: Develop implement and continually refine operational policies and procedures. Optimize and automate workflows using a technology-first AI-driven mindset to streamline cadence in a high-growth scale-up environment.
• Financial & Resource Management: Manage the company budget forecast financial performance and ensure the highly effective allocation of resources. Act as a true P&L owner utilizing financial metrics to make data-driven decisions.
• Compliance & Security: Ensure total compliance with legal regulatory and tax requirements. Establish implement maintain and continually improve an Information Security Management System (ISMS) in strict accordance with ISO 27001 requirements.
• Team Leadership: Manage mentor and elevate the global operations team fostering a culture of accountability efficiency and continuous improvement across a distributed workforce.
• Stakeholder Alignment: Communicate seamlessly with senior management customers and partners to provide transparent updates on operational activities progress and bottleneck resolutions.

Requirements:

• Education: Masters degree in Business Administration Management Engineering or a related field.
• Experience: 10 years of progressive experience in top operations positions within fintech or adjacent technology industries.
  • Proven track record in optimizing and scaling operations within a mature private-equity backed or venture-backed organization is highly desirable.
  • Past experience in CEO CFO or COO roles or experience as a mid-level entrepreneur/P&L owner in a large corporation/bank who is tired of bureaucracy and eager for a dynamic agile environment.
  • Experience and ability to drive and unite a broadly distributed multicultural team of 250 members across 7 offices in the US and Europe and remote employees.
  • Travel Requirement: Requires a moderate amount of travel to all of our office locations across Europe and the US to maintain strong cross-regional alignment.
• Skills & Mindset:
  • Exceptional ability to identify prevent and solve complex operational problems.
  • Deep understanding of financial metrics budgeting and P&L management.
  • Strategic thinker with the foresight to ensure the long-term scalable success of the operations function.
  • Excellent cross-functional leadership communication and interpersonal skills.

We guarantee:

• Growth: Exceptional opportunities for personal and professional development alongside the chance to fundamentally change how business works in the financial world.
• Intellectual Challenge: We serve the most innovative customers and utilize cutting-edge technologies across the board. You will have a chance to make an impact use your creativity and be surrounded by a highly intellectual and driven team.
• Competitive Compensation: Excellent compensation and benefits package including medical insurance a 401 (k) plan and a variety of perks.

Join our passionate team and lets write the next chapter driving the evolution of global financial markets!

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Required Experience:

Director