Head Of Operations
Job Location:
Lakewood, CO - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
VP of Operations
Lakewood NJ
$300000 $400000 DOE
Overview
A rapidly large growing healthcare organization serving hundreds of thousands of patient visits annually is seeking a high-impact VP of Operations to lead and scale enterprise-wide operations across multiple locations service lines and support departments.
This is a true executive leadership role responsible for overseeing day-to-day operational performance while building the infrastructure systems processes and leadership team required to support significant future growth. The ideal candidate is both strategic and highly execution-oriented someone who can operate at a macro visionary level while also diving deep into workflows data technology and operational challenges.
The VP of Operations will oversee clinical and administrative operations across multiple locations lead a team of operational leaders drive accountability through KPIs and performance management and play a key role in future practice acquisitions and expansion initiatives.
Key Responsibilities
Operational Leadership
Lead operations across multiple healthcare locations and service lines
Ensure operational excellence across patient access provider productivity patient experience and financial performance
Oversee practice management call center operations front desk teams scheduling medical records and centralized support functions
Build accountability systems that drive consistent performance across departments and locations
Capacity & Performance Management
Develop data-driven capacity planning strategies that align patient demand with provider availability
Monitor and improve operational KPIs including no-show rates provider utilization template efficiency scheduling performance collections and patient access
Identify operational bottlenecks and implement scalable solutions
Establish reporting structures and dashboards that support informed decision-making
Process Improvement & Technology
Design and implement workflows that improve operational efficiency and patient experience
Evaluate implement and optimize technology solutions automation tools AI applications and operational systems
Standardize processes while maintaining flexibility for location-specific needs
Create scalable operational infrastructure capable of supporting future growth
Leadership & Team Development
Lead mentor and develop operational leaders across multiple departments
Establish departmental goals KPIs and accountability measures
Build organizational bench strength and succession planning within operations
Foster a culture of ownership continuous improvement and service excellence
Growth & Strategic Initiatives
Partner with executive leadership on expansion initiatives acquisitions and new service lines
Evaluate operational requirements for integrating acquired practices
Design operational models that support long-term organizational growth
Ensure successful implementation and integration of new locations and services
Qualifications
10 years of progressive operations leadership experience
Experience overseeing large-scale multi-site operations
Proven success building systems processes and operational infrastructure in a growing organization
Strong background in performance management KPI development and operational analytics
Demonstrated ability to lead large teams through growth and change
Exceptional process improvement and workflow optimization skills
Strong technology acumen with experience leveraging automation and AI-driven solutions
Ability to balance strategic thinking with hands-on execution
Healthcare multi-location service or similarly complex operational environments strongly preferred
Ideal Candidate
Visionary leader with exceptional attention to detail
Highly analytical and data-driven
Strong operator who thrives in complex fast-paced environments
Comfortable managing both todays challenges and tomorrows growth
Naturally curious innovative and solutions-oriented
Proven ability to scale organizations and build high-performing teams
Strong communicator capable of influencing stakeholders across all levels of the organization
Email resumes to
Required Experience:
Director
About Company
Mai Placement is an executive recruitment firm specializing in placing high-level candidates across diverse industries by leveraging industry-specific expertise and an intuitive, research-backed matching process geared toward long-term success.
