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Head of IT Customer Applications
Job Location:
Job Location:
Saint Louis, MI - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
15 August 2026 (30 days ago)
Posted:
Application Deadline:
12 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are seeking a Head of IT Customer Applications to join the Information Technology Team and serve as a key leader for our St. Louis based client. This role will have broad ownership that encompasses almost all aspects of our customer facing applications including our marketing e-commerce learning platforms QA systems production support and the integrations between those systems. The ideal candidate is a collaborative confident and competent team leader and trusted IT business partner with a strong orientation for building highly effective teams process and data driven decisionmaking and delivering on key initiatives with direct business addition the ideal candidate must be flexible and able to work in a dynamic environment balancing both strategic business initiatives and the tactical daily IT needs of the business.
Position Requirements & Major Responsibilities
Act as the technical lead for the customer facing applications
Lay out and execute on strategic initiatives
Manage a growing team of IT professionals and developers
Be responsible for delivering on committed timelines for both tactical and strategic projects
Champion the use of Agile and Kanban methodologies in our teams
Guide the technical direction for the customer facing application stack and work with
engineering and business leadership to influence major technical decisions that affect the entire company.
Work closely with key stakeholders to build and maintain a strategic roadmap of customer
facing application initiatives.
Ensure the customer facing application leadership team is actively grooming a complex backlog of projects
Help to improve the development process of the customer facing applications team to optimize for delivery and predictability
Create an engineering culture of ownership accountability testing and measurement
Be a talent builder to attract mentor and retain best in class engineers
Prior Experience & Credentials Required
Able to present complex technical information in a clear and concise manner
Well versed in the following technologies and industry best practices: C#
microservices domain driven design SQL Server automated QA testing unit testing web
technologies (Angular PHP HTML CSS etc.)
10 to 15 years of experience building software in roles of increasing responsibility and technical capability
5 years of experience managing a team of 25 engineers
Bachelors (or Masters degree) in Computer Science or related field required
Some travel required
Strong interpersonal skills including verbal and written communication presentation and
relationship building
Excellent organization and follow-through skills as well as the ability to multi-task in a fast-paced environment with limited daily supervision
Ability and desire to work collaboratively across the IT Product and Business teams and with key business stakeholders
Position Requirements & Major Responsibilities
Act as the technical lead for the customer facing applications
Lay out and execute on strategic initiatives
Manage a growing team of IT professionals and developers
Be responsible for delivering on committed timelines for both tactical and strategic projects
Champion the use of Agile and Kanban methodologies in our teams
Guide the technical direction for the customer facing application stack and work with
engineering and business leadership to influence major technical decisions that affect the entire company.
Work closely with key stakeholders to build and maintain a strategic roadmap of customer
facing application initiatives.
Ensure the customer facing application leadership team is actively grooming a complex backlog of projects
Help to improve the development process of the customer facing applications team to optimize for delivery and predictability
Create an engineering culture of ownership accountability testing and measurement
Be a talent builder to attract mentor and retain best in class engineers
Prior Experience & Credentials Required
Able to present complex technical information in a clear and concise manner
Well versed in the following technologies and industry best practices: C#
microservices domain driven design SQL Server automated QA testing unit testing web
technologies (Angular PHP HTML CSS etc.)
10 to 15 years of experience building software in roles of increasing responsibility and technical capability
5 years of experience managing a team of 25 engineers
Bachelors (or Masters degree) in Computer Science or related field required
Some travel required
Strong interpersonal skills including verbal and written communication presentation and
relationship building
Excellent organization and follow-through skills as well as the ability to multi-task in a fast-paced environment with limited daily supervision
Ability and desire to work collaboratively across the IT Product and Business teams and with key business stakeholders
Required Experience:
Director
