Head of Integrated Portfolio Management, West Division

Job Title

Head of Integrated Portfolio Management West Division

Job Description Summary

Responsible for implementing overall vision strategy and multi-year contract/metrics for regional client accounts for applicable service lines; which could include: Portfolio & Workplace Strategy Facilities Management Project & Development Services Transaction Management Portfolio Administration EH&S Sustainability Supply Chain Management.

Job Description

Primary executive point of contact for GOS occupier clients within the region leading account management team and collaborating with the entire platform to deliver client value expand client relationships and grow GOS business across the region.

Set operational and financial goals through internal Business Planning and client facing Strategic Agendas

P&L responsibility for all regional accounts including annual budget development forecasting quarterly financial reviews/recommendations and achievement of EBITDA targets.

Build highly engaged top talent workforce with focus on client needs satisfaction and positive KPI results

Collaborate with Enterprise and Portfolio Sales organizations to acquire and transition new clients in support of business growth targets.

Participate in semi-annual account reviews; which will include: summary of performance financial review risks and mitigation growth opportunities talent developments and succession planning etc.

Instill a strategic data driven approach with all account team members on behalf of client.

Develop a working knowledge of C&W platform resources including service line leads marketing research technology and core best practices to enhance overall client satisfaction and sales efforts

Partner with service line leaders to build and create a culture of trust and teamwork across business lines

Accountable for all financial and administrative responsibilities within respective area

Ensure superior delivery of all contract deliverables including measurable value-add innovation continuous improvement and overall client satisfaction.

Ensure the implementation and positive performance of all contracted service lines as required by client contracts and where possible seek to identify and implement additional services across clients portfolio.

Ensure coordination of regular performance reviews between clients and C&W as outlined in the contract or required enhancing client relationship improvement opportunities and managing suitable action plans.

Ensure the smooth integration and performance of C&W accounting and financial reporting services dedicated to client accounts both with respect to client facing financial reporting and the integration of C&W internal financial P&L management at a regional level

Ensure that fixed compensation services under client contracts are realized and variable compensation opportunities are maximized to improve business unit and company profitability

Participate and contribute to the overall service and financial performance of C&W through effective cross-selling and expansion of established revenue streams

Demonstrate tangible leadership and relationship management skills across primary client stakeholders and internal C&W individuals

Key competencies

Leadership

Customer Relationship Management

Technical Skills

Organization Design & Management Skills

Communication (oral and written)

Financial Management

Matrix Organization / Business Partner Skills

Presentation Skills

Business Acumen

Important education

Education

Bachelors degree required

Masters degree or MBA preferred

Important Experience

15 years experience 10 years of real estate experience preferred

Competency in one or more of the core service lines

Financial analysis and computer literacy with knowledge of applicable software packages

Experience in resource allocation and implementation

Additional eligibility qualifications

Demonstrated leadership and management skills dealing with issues ranging from senior level to administrative

Ability to cross sell services

Strong communication negotiation and analytical skills

Financial analysis experience and familiarity with financial concepts

Computer: Strong proficiency with MS Office Suite including ability to perform internet-based research

Extensive knowledge and experience in resource allocation and implementation concepts

Superior relationship building and management skills along with solid interpersonal skills

Strong organizational skills

Team oriented approach

Ability to balance integration of internal requirements of policies/procedures with those of the client

Proven record of providing excellent internal and external customer service

Ability to comprehend analyze and interpret complex business documents.

Ability to respond effectively to highly sensitive issues.

Ability to make effective and persuasive presentations on complex topics to employees clients and Sr. Management

Ability to motivate and negotiate effectively with key employees senior management and client groups

Demonstrate an ability to solve complex problems and deliver a variety of options in complex situations

Requires expert level analytical and quantitative skills

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability protected veteran status or any other characteristic protected by state federal or local law.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 233750.00 - $275000.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.

INCO: Cushman & Wakefield