Head of Grid Integration Service – North America

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Hitachi Energy is seeking a senior leader to shape the future of Grid Integration Services across North America. As Head of North American Service for Grid Integration you will have full accountability for strategy safety operations financial performance and customer satisfaction across a broad and critical service portfolio.

This role leads a multidisciplinary organization supporting a significant installed base of HVDC FACTS (STATCOM SVC Series Capacitors) and advanced power system solutions. You will ensure reliable operation maximize lifecycle value and build longterm customer partnerships across utility industrial renewable and infrastructure markets.

As a member of the Grid Integration leadership team you will operate at a strategic level while remaining closely connected to execution. You will balance growth operational excellence and risk management while fostering a strong safety culture and empowering teams to perform at their best. This is a visible highimpact leadership role for someone motivated by building organizations strengthening customer trust and supporting the energy transition through worldclass services.

• Set and execute the North American Service strategy aligned with Grid Integration objectives
• Lead service operations field service cybersecurity and service sales organizations
• Drive a strong safety culture and ensure full regulatory and contractual compliance
• Own Service P&L performance including orders revenue margin forecasting and cost control
• Grow lifecycle service offerings such as service agreements upgrades spares repairs and digital services
• Strengthen customer relationships and proactively manage the installed base
• Ensure operational excellence through standardized processes and continuous improvement
• Lead develop and inspire managers and teams across the Service organization
• Champion data KPIs and digital tools to improve performance and transparency
• Responsible to ensure compliance with applicable external and internal regulations procedures and guidelines

• Bachelors degree in engineering business or a related field; advanced degree is an asset
• Extensive leadership experience within service operations or lifecycle businesses
• Strong background in Grid Integration power systems or critical infrastructure environments
• Proven accountability for P&L operational performance and growth
• Demonstrated success leading large multidisciplinary teams
• Strong customerfacing commercial and stakeholdermanagement capabilities

• Be part of a global technology leader driving the energy transition and grid reliability
• Lead impactful work with opportunities to shape strategy and grow talent at scale
• Thrive in an inclusive valuesdriven organization focused on safety integrity and performance

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities