Head of Fraud Risk
Chicago, IL - USA
Job Summary
Department: Business Operations
Reports To: Head of Business Operations
Employment Type:Full-Time
Salary: $195000 $250000
As the Head of Fraud Risk you will build out and lead the Fraud Function at tastytrade. This is a high-visibility high-autonomy role that will report directly into senior leadership and work closely with compliance operations product & technology teams. You will define the function hire the team select the tools and vendors and set the strategy while managing the program operationally.
We are looking for someone who has built a fraud program from the ground up and scaled it based on the evolving needs of the business and the risk and regulatory landscapes. You are comfortable with ambiguity energized by greenfield work and able to move fast and pivot. Apply if you are excited to be part oftastytradesnext phase of growth!
What Youll Do:
Build and own the fraud program
- Definetastytradesfraud taxonomy risk philosophy control framework escalation protocols and documentation.
- Partner with the business to definethe firms fraud risk appetite and translate it into a measurable fraud budget and KPI framework. Own reporting to senior leadership and IG Group.
- Separate outfraud operations from our AML regulatory obligations and design and document the escalation path for SAR filing decisions between your team and the AML Officer.
- Build andmaintainthe fraud universe map including what vectors matter the most where they occur in the customer journey and what we are doing and not doing about them.
- Own the fraud budget and headcount plan including tooling and vendorspend.
Own the fraud vector coverage
- Take strategic ownership of all fraud vectors across the customer lifecycle from account opening funding trading and withdrawal.
- Drive fraud investigations to resolution coordinating with all relevant internal and external partners.
- Define and own our monitoringand detectionstrategy. Evaluatepotentialvendors and partnerwithProduct and Technologyto ensure we have the tools in place to manage fraud risk.
Lead the team
- Hire buildand manage the Fraud Risk team. Define each roles scope escalation authority and relationship with Customer Support Complianceand Margin & Risk teams.
- Build the frontline escalation protocol with structured intake defined triggers and feedback loops.
- Develop the Fraud Investigators case playbooks and settlement agreement process.
Measure and improve
- Build the measurement infrastructure which includes labeled fraud data false positive rate tracking A/B testing capability and trend analysis.
- Own the fraudincidenttaxonomy and conduct retroactive recoding of existing records.
- Evaluate alert calibration across all active alert types retire controls that are not working and implement the ones that are missing.
- Deliver monthly reporting on fraud program performance to senior leadership and IG Group in partnership with our Enterprise Risk Manager.
BetheFraud Risk business partner
- Serve as the decision maker on fraud control changes and partner with Product and Technology todesignfraud controls into new product launches.
- Coordinate with our Compliance and Margin & Risk teams on shared surveillance boundaries and escalation.
- Adviseour CCOs on the fraudprogramsinterface with our AML compliance obligations.
Who You Are:
- 7 years of fraud risk experience with at least 3 years owning or leading a fraud function at a fintech payments company or digital brokerage.
- Demonstrated experience building or materially scaling a fraud program.
- Track recordof hiring and developing fraud analysts and investigators.
- Deep knowledge of ACH fraud vectors account takeover and first-party fraud mechanics.
- Experience with fraud analytics and data.
- Strong vendor evaluation and management skills. Youhave selected implemented and replaced fraud tooling.
- Experience defining KPIs and a fraud budget and presenting program performance to senior leadership.
- Ability to work cross-functionally with product engineering compliance and legalwith thecredibility to hold your positionduring conversations where conflicting priorities surface.
- Comfortable operating in ambiguity and building structure where little exists.
- Knowledge of BSA and FinCEN regulationsand SAR requirements FINRA Rule 3310 and Rule 3110Nacha ACH rulesSEC Rule 15c3-3 and net capital rulespreferred.
- Performance Bonuses
- Stock Purchase Options
- Medical/Vision/Dental Benefits
- 401k Plan
- 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
- 10 Paid Sick Days
- Gym Membership Reimbursement
- Commuter Benefits
- Pet Insurance
- Wellness & Mental Health Programs
- Charitable Donation Matching
- Two Paid Volunteer Days Off
- Daily catered lunch when in the office
- Full kitchen with snacks and beverages
- In-building gym
- Shuttle to/from Metra
IG North America is home to tastytrade tastylive and tastyfxa family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim acquired by London-based IG Group in 2021 we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions built on scale trust and proof.
From our headquarters in Chicagos Fulton Market our team builds award-winning trading platforms produces live financial education content daily and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US.
Were a lean collaborative team that values autonomy pragmatism and impact. Whether youre building technology creating content serving customers or supporting operations youll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative embraces experimentation and measures success by the value we create for our users. The bar is high bring a curious and forward-thinking mindset and well give you the platform to define what comes next. Join us at IGtasty the future gets built here.
Location:Our office is in the West Loop - Chicagos growing center of tech great cuisine and high-end bars.
tastytrade tastylive tastyfx
1330 W Fulton Market Chicago IL 60607
*Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your experience doesnt align perfectly we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Required Experience:
Director
About Company
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