Head of Field Engineering

AI is transforming how every company operates but most enterprises are stuck. They want to move fast with AI Agents tools and workflows but they cant do it safely. Were fixing that.

Our team built AI Actions for OpenAI shipped Zapier Agents to millions of users and launched the first remote MCP server with Anthropic. We helped establish the protocol and now were building the platform enterprises need to actually put AI to work.

Runlayer is one platform for MCPs Skills and Agents: purpose-built security fine-grained governance and complete observability so organizations can go all-in on AI across the entire company without the risk. We just raised a $30M Series A led by Felicis with participation from Khosla Ventures bringing our total raised to $42M. Already trusted by Gusto Instacart Opendoor dbt Labs and Decagon.

As our Head of Field Engineering youll build and lead the team responsible for the technical side of Runlayers customer motion. Youll own Forward Deployed Engineering end-to-end taking the function from three engineers today to ten by year-end and into a multi-region organization in the year that follows.

• Impact: You will define how Runlayers customers move from initial interest to enterprise-wide deployment owning the team that converts pilots into production at the worlds most demanding companies.

• Excellence: Youll partner directly with the CEO CPO and VP of Go-to-Market to build the technical playbook that takes a customer from first touch to thousands of seats deployed.

• Ownership: Youll recruit hire ramp and lead the team; build the onboarding program; codify operational standards; and establish the technical best practices that scale with the business.

• Build and lead the Forward Deployed Engineering team. Recruit hire and onboard the next seven Forward Deployed Engineers with continued hiring through the following year.

• Establish the onboarding program. Define how new Forward Deployed Engineers ramp on the product demo motion pilot execution and customer engagement standards.

• Bring operational rigor to the existing team. Codify how the team moves a customer from initial interest to a thousand-plus seat deployment with consistent quality and predictable outcomes.

• Define the technical playbook for enterprise deployments. Develop the practices that govern how Runlayer is integrated configured and scaled inside large enterprise environments.

• Partner across the leadership team. Work closely with Go-to-Market Product and Engineering leadership on team design compensation structure territory model and customer health.

• Scale the function programmatically. In year two hire regional leaders operate through them and stand up a repeatable execution layer underneath.

• Senior operating experience. Ten or more years of relevant professional experience including significant time in senior individual contributor and leadership roles within technical customer-facing organizations.

• Strong technical foundation. A degree in Computer Science or a closely related technical field from a strong undergraduate program.

• Practitioner background. Direct experience as a Forward Deployed Engineer Solutions Engineer or in a comparable technical customer-facing capacity. Youve done the work yourself before leading others doing it.

• Early-stage operating experience. Time spent at an early-stage startup where youve built a function or team from the ground up.

• Experience at a category leader. Time at an established top-tier technology company (such as Databricks Snowflake Palantir Salesforce or similar) where youve seen world-class execution at scale.

• Proven people leadership. Track record of hiring managing and developing high-performing teams of technical individual contributors.

• Independent execution. History of operating successfully in ambiguous fast-moving environments and delivering against defined outcomes.

• Experience at a company that reached a meaningful liquidity event such as an IPO or strategic acquisition.

• Background in revenue operations or sales operations.

• Prior experience as a software engineer.

• Experience managing managers or a demonstrated trajectory toward that scope.

We provide a competitive package designed to attract and retain top talent who can work effectively with enterprise customers.

• Competitive salary and equity compensation that reflects your expertise and customer-facing responsibilities.

• Paid time off paid vacation paid sick leave and paid parental leave.

• Professional development budget for conferences courses and certifications in AI enterprise software and customer success.

• Top-tier equipment your choice of laptop and accessories to create your ideal work environment.

• Health benefits comprehensive health dental and vision coverage.

• Customer interaction opportunities work directly with innovative companies and see the immediate impact of your work.

Not quite the right fit Reach out to with details about your experience and interests.

Required Experience:

Director