Head of Developer Experience

About Sentry

Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice so teams can spend less time firefighting and more time building.

Trusted by 200000 organizations Sentry is todays application monitoring standard and our team is building its AI-native future.

About the role

Developer experience at Sentry spans four areas: the integration and developer platform docs community and DevRel. The DevEx team is responsible for how developers first encounter Sentry how they learn to use it and how they build on top of it from SDK configuration docs to the Discord community to the integrations ecosystem.

This role owns all of it. We recently had our Head of DevEx depart and were looking for a senior leader to step in with real ownership and real scope. Youll sit in Marketing partner closely with EPD and have direct influence over both the product surface (the integration platform) and the team responsible for developer education docs and community.

In this role you will

• Own strategy and execution for Sentrys integration ecosystem and developer platform APIs working closely with EPD to define the developer-facing surface and ensure building on Sentry is a genuinely good experience

• Lead the documentation function across SDK configuration docs API reference and tutorials the places where developer activation actually happens or doesnt

• Connect docs to the product experience: logged-in state contextual guidance health checks and surfacing adoption gaps in-context in partnership with EPD and the Docs platform team

• Own Sentrys developer community across Discord social and events and build the team and processes that turn engagement into measurable outcomes: signups adoption support deflection

• Build and deliver the content and education programs workshops deep dives fireside chats that teach developers tracing debugging and how to actually use Sentrys full product surface

• Build relationships with the builders toolmakers and platform partners who extend Sentrys reach

Youll love this job if you

• Youve shipped code and can tell when a code sample is wrong without running it your technical credibility is real and developers will know it

• You want to own a product surface not just produce content about it

• Youve built or scaled a developer community and can point to what actually moved because of it

• You care about documentation as a product not a checkbox you have opinions about what good looks like and will hold a team to that standard

• Youre comfortable operating with ambiguity and resetting scope you dont need to be told what to prioritize and youre skeptical of complexity for its own sake

Qualifications

• 7 years in developer relations developer experience or a closely related technical role with at least 3 years managing people

• Experience owning or deeply influencing a developer platform integration ecosystem or SDK surface

• Track record of building developer communities that drive measurable product outcomes

• Strong technical writing instincts and demonstrated experience raising the bar on documentation quality

• Observability monitoring or developer tooling background is a plus

The base salary range that Sentry reasonably expects to pay for this position is $220000 to $300000. A successful candidates actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including without limitation the candidates work location education work and other relevant experience skills and job-related knowledge. A successful candidate will be eligible to participate in Sentrys employee benefit plans/programs applicable to the candidates position (including incentive compensation equity grants paid time off and group health insurance coverage). See Sentry Benefits for more details about the Companys benefit plans/programs.

Equal Opportunity at Sentry

Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs or (b) seek employment with Sentry. We strive to build a diverse team with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone everywhere should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.

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Required Experience:

Director