Head of Design

Head of Design Remote

Intertek a leading provider of quality and safety solutions to many of the worlds top-recognized brands and companies is actively seeking aHead of Designto join our People Assurance team.

About Intertek People Assurance

Intertek People Assurance empowers organizations to build safer more compliant and higher-performing workforces through training certification consulting and assurance services. We partner with enterprises across regulated and high-risk industries to ensure competence compliance and continuous performanceimprovementdelivering confidence and peace of mind to our customers.

As part of a global portfolio that emphasizes innovative learning and people-centric technology we infuse digital and human-led enablement into everything we do.

Learn more @ are we looking for

TheHead of Designis a visionary execution-oriented leader whoowns the entire design functionat People Assurance. This is not a maintenanceroleitsa transformation mandate. You will define and drive the design strategy across productinfluencebrand andsupportall external-facing touchpointssupportinga new standard for how People Assurance looks feels and connects with the people who use andencounterour products.

The ideal leader is hungry change-oriented and energized by building from the ground done this a legacy product or brand and transformed it into something dramatically betterandyoureready to do it again with the full backing of executive leadership.

Key Responsibilities:

Design Leadership & Vision

• Shape and implement a cohesive design philosophy that elevates workflow efficiency product functionality and overall usability across the software portfolio.
• Ensure core design principles and usability best practices are applied consistently across all product experiences.
• Lead direct research with customers and prospects to understand needs evaluate industry trends and translate insights into clear recommendations. Partner with Product Management to prioritize and drive these improvements into the product
• Serve as a trusted design advisor to executive leadership and cross-functional stakeholders across Product Engineering and Marketing.
• Support visual examples and executive presentations that articulate design transformation and how we get there.
• Define clear design standards and implement scalable designsystemsacross all PA products and services.
• Present design strategy direction and progress to leadership and key stakeholders on a regularcadence.
• Establish a scalable design system and governance model that enables Product Marketing and other functions toleverageshared visual standards while maintaining clear ownership of their respective domains.

Product Design (UI/UX)

• Own end-to-end product design experience from discovery and wireframes to polished production-ready UI.
• Lead the transition from our legacy interface to a modern intuitive and scalable design system elevatingquality and accelerating isthe largest undertaking and priority of the role
• Lead direct research with customers and prospects to understand needs evaluate industry trends and translate insights into clear recommendations. Partner with Product Management to prioritize and drive these improvements into the product
• Define andmaintainthe design system andcomponentlibrary in close partnership with Engineering.

• Ensure accessibility standards (WCAG) and inclusive design principles are embedded in all product work.

Brand & External Presence

• Partner with Marketing to evolve andmaintainshared visual standards that create consistency between product experiences and external brand experiences.
• Provide design guidance and consultation to ensure consistency across product and external experiences.
• Support brand evolution in partnership with ourproductbrand to a position that signals trust modernity and market leadership.
• Partner with Marketing toestablishand evolve shared visual standards whilemaintainingclear ownership boundaries between product design and marketing execution

Change Management & Modernization

• Lead the cultural and operational shift to design-led thinking across the organization.
• Define and drive the roadmapfor evolvingour visual and UX standards from legacy to modern with clear milestones and measurable outcomes.
• Champion design as a competitive advantage building internal advocacy and organizational fluency around design value.

Qualifications & Experience:

Required

• 6-8yearsof design experience in a SaaS environment with a minimum of 2 years in a senior or lead design role.
• Must have people management experience team will flex from 6-10 designers
• Demonstratedtrack recordof modernizing a product UI you have led a successful transition from legacy to modern design and can speak to the process and outcomes.
• Full-spectrum design capability: you move fluidly between product/UX work and brand/visual identity without a drop in quality.
• Experience building or scaling a design team including hiring mentoring and developing talent.
• Exceptional visual design skills and an uncompromising eye for detail. Your portfolioshowcasesthis skillset.
• Strong executive presence with the ability to communicate and sell a design vision to senior leadership.
• Comfortable operating in ambiguity; you drive clarity anddontwait to be directed.

Preferred

• Experience in HR tech workforce management compliance or adjacent SaaS verticals.
• Proficiencyin Figma and experience building design systems at scale.
• Background in high-growth or scale-up environments where pace and adaptability are essential.
• Familiarity with front-end development workflows and collaborating closely with engineering teams.

Why Intertek People Assurance

• Arequirementto transform notmaintain with the authority and scope to make a real lasting impact.
• Executive partnership andvisibility;design is viewed as a strategic function not a support role.
• Collaborative mission-driven culture focused on building safer more capable workforces at scale.
• The opportunity to define a design legacy at a company in the middle of meaningful transformation.

Benefits Information

In addition to competitive compensation packages when working with Intertek you can expect benefits including medical dental vision life disability 401(k) with companymatch generous vacation / sick time (PTO) tuition reimbursement and more.

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market with a proven high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion pace and precision we work to exceed our customers expectations while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment certain positions may berequiredto pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Interteks network of phenomenal people are our greatest assets and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation or who needassistanceapplying please email or call 1- (option #5) to speak with a member of the HR Department.

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