HardwareSoftware Technician (Part-time) Staff Pool

The Organization

Houston Community College (HCC) is composed of 14Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the countrys largest singly-accredited open-admission community colleges offering associate degrees certificates workforce training and lifelong learning opportunities.

The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. Youll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive administrative financial or something else youll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools it also takes care of its people.

Location

Houston is a city with limitless possibilities:

• Fourth-largest city in the U.S. and home to 54 Fortune 500 companies second only to New York Citys 55.
• Approximately 145 languages are spoken here.
• Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
• Houston is a major-league sports town and dont forget the annual Houston Livestock Show & Rodeo.
• The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
• World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system with many Houston area hospitals consistently ranking among the nations top institutions.
• With over 150 museums and cultural institutions in the Greater Houston area museums are a large part of Houstons cultural scene.
• Houston is theCulture & Culinary Capital of Texaswith more than 7500 restaurants and eating establishments covering 60 cuisines.

If this sounds like the role for you and youre ready to join an amazing team please apply right away.

Individuals with disabilities who require special accommodations to interview should contact .

SUMMARY

Install and repair personal computer hardware.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1. Install modify troubleshoot and repair personal computer hardware and software;
2. Perform routine maintenance to ensure good operating conditions;
3. Communicate with users to detect possible problems;
4. Assist in the evaluation of new equipment to be supported by the Technical Support area;
5. Maintain inventory to ensure maintenance and repair of computers;
6. Maintain up-to-date virus protection;
7. Perform regular hard drive clean up and maintenance;
8. Maintain files for software documentation; and
9. Research and test new software packages.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education experience knowledge skills and/or abilities required.

EDUCATION

Associates degree or certification in a related field required. Two (2) years directly related work experience may be substituted in lieu of degree.

EXPERIENCE

One (1) years recent experience in hard/software technical support (HCCS experience is considered on a two for one basis).

KNOWLEDGE SKILLS AND ABILITIES

1. Demonstrated competencies in computer hardware/software installation and troubleshooting.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

This job description may be revised upon development of other duties and changes in responsibilities.