Guidewire Billing Center BA
Job Location:
Lake Mary, FL - USA
Monthly Salary:
Not provided by the employer
Posted:
2 June 2026 (30+ days ago)
Application Deadline:
30 August 2026
Vacancies:
1 Vacancy
Job Summary
Business Analyst II Job Description What You Can Expect as a Business Analyst II
- Work closely with business stakeholders to gather analyze and document system change requests for Guidewire BillingCenter including billing plans invoicing payment processing delinquency write-offs and reconciliation workflows.
- Analyze and document API integrations between BillingCenter and internal and external systems such as PolicyCenter finance/GL systems payment gateways data warehouses and third-party vendors.
- Collaborate with solution architects and development teams to design BillingCenter enhancements that align with business objectives regulatory requirements and Guidewire best practices.
- Assess how changes to billing and accounting processes impact technical requirements system behavior and downstream financial reporting.
- Serve as a functional subject-matter expert for Guidewire BillingCenter supporting continuous improvement scalability and operational efficiency.
- Create and maintain Software Requirements Specifications (SRS) user stories use cases workflow diagrams system process flows and functional/technical documentation.
- Act as a liaison between billing finance operations and technology teams to ensure clarity alignment and traceability of requirements throughout the delivery lifecycle.
- Partner with Billing Operations and Finance teams to triage and analyze production issues prior to escalation to development teams.
- Support User Acceptance Testing (UAT) by validating test scenarios reviewing results and ensuring billing functionality meets business and compliance needs before release.
- Collaborate with QA teams to define test coverage edge cases batch validation and regression testing strategies related to billing and financial transactions.
- Strong understanding of Guidewire BillingCenter including billing plans payment processing invoicing delinquency collections and financial integrations.
- Solid experience with API integrations including RESTful and SOAP services data mapping batch processing and authentication methods (OAuth JWT etc.).
- Proficiency in writing clear detailed functional and technical requirements user stories and system documentation for billing and finance use cases.
- Experience troubleshooting application behavior using logs browser developer tools and integration monitoring.
- Comfortable working in Agile delivery environments (Scrum or Kanban) with cross-functional teams.
- Hands-on experience using JIRA Rally or similar backlog and defect-tracking tools.
- Strong analytical and problem-solving skills with the ability to prioritize competing billing finance and technical requirements.
- Familiarity with XML JSON SQL and data structures commonly used in financial and billing systems.