Guideshop Manager

About PHOENIX
PHOENIX Retail LLC is a retail platform operating the Express and Bonobos brands worldwide.

About Bonobos
Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at . Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Dont think traditional retail Bonobos is something you havent seen before.

A Guideshop Manager will report directly to our District Manager and will manage a team of 1-3 Lead Guides and 4-10 Guides.

KEY RESPONSIBILITIES

• Drive business results by analyzing business trends maximizing daily sales plans and developing Guides.
• Analyze business results in your Guideshop to identify and coach opportunities as well as celebrate successes.
• Create an exceptional customer experience by having a strong presence on the sales floor and modeling optimal selling behaviors.
• Preserve long-term customer relationships by maximizing the Guideshop client book and maintaining outreach expectations.
• Manage Guideshop expense budget payroll control and procedural compliance.
• Identify opportunities to generate traffic to the Guideshop by promoting brand awareness within the market.
• Recruit hire develop and retain top talent.
• Execute and maintain strong visual merchandising standards.
• Inspire motivate and lead through Bonobos Core Virtues.
• Foster an environment of innovation and promote an entrepreneurial mindset.

ESSENTIAL QUALIFICATIONS

• Have in-depth retail experience.
• Have a minimum of 3-5 years managing a retail store or relevant experience.
• Consistently achieve personal and overall store sales goals.
• Able to work a flexible schedule according to the needs of the business including evenings weekends and holidays.

PREFERRED QUALIFICATIONS (SKILLS AND ABILITIES)

• Have an entrepreneurial spirit and are excited by the evolving retail landscape.
• Cultivate an environment of genuine customer connection where all customers feel welcome heard and valued.
• Are a triple threat that is made up of equal parts training sales and operations.
• Have a thorough understanding of our brands style and mission: Make Fit Happen for Every Body.
• Lead by example and are enthusiastic about coaching and mentoring your team.
• Create and ensure a cohesive work environment that inspires engagement.
• Self-motivated and confident in your ability to network and generate leads.
• Strong time management and organizational skills.

BENEFITS AND COMPENSATION

PHOENIX offers a range of benefits to help protect full-time associates health and long-term financial security including:

• Medical pharmacy dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part-time associates PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget including major medical dental vision supplemental insurance life Insurance and more.

Additionally part-time associates may be eligible to receive paid sick leave public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.

If you would like to know more about the California Consumer Privacy Act clickhere.

Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g. H-1B or TN status) for this position.

An equal opportunity employer PHOENIX does not discriminate in recruiting hiring or any other terms and conditions of employment hiring on the basis of any federal state or locally protected characteristic. PHOENIXonly hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability please call 1- and say Associate Relations orsend an e-mail toand let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition PHOENIX will not consider or approve payment to any third-parties for hires made.