Guest Services & Resource Center Associate
Job Location:
Louisville, KY - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
This role is hands-on and service-driven. Youll help keep the Resource Center running day-to-day supporting guests maintaining a safe and organized environment and assisting with basic operations. Its a fast-moving role where compassion consistency and calm under pressure matter as much as practical skills.
Welcome and assist guests with dignity and respect
Support daily services (showers laundry supplies etc.)
Help maintain a clean safe and structured environment
Assist with basic intake check-ins and documentation
Restock supplies and support facility upkeep
Work closely with staff and volunteers to keep operations flowing
Calm steady presence in busy or challenging environments
Strong communication and people skills
Reliable consistent and team-oriented mindset
Ability to set boundaries with empathy and professionalism
Comfort with active physical and fast-paced work
High school diploma or GED
Basic computer skills
Ability to stay composed in high-need situations
Physical requirements: Active role with standing walking lifting up to 30 lbs and general facility support tasks.
Background in nonprofit ministry social services or admin support
Experience working with vulnerable or underserved populations
This role requires alignment with the Christian mission and values of Exodus Family Ministries including agreement with our Statement of Faith and active participation in a local evangelical church.
