Guest Services & Resource Center Associate

This role is hands-on and service-driven. Youll help keep the Resource Center running day-to-day supporting guests maintaining a safe and organized environment and assisting with basic operations. Its a fast-moving role where compassion consistency and calm under pressure matter as much as practical skills.

• Welcome and assist guests with dignity and respect

• Support daily services (showers laundry supplies etc.)

• Help maintain a clean safe and structured environment

• Assist with basic intake check-ins and documentation

• Restock supplies and support facility upkeep

• Work closely with staff and volunteers to keep operations flowing

• Calm steady presence in busy or challenging environments

• Strong communication and people skills

• Reliable consistent and team-oriented mindset

• Ability to set boundaries with empathy and professionalism

• Comfort with active physical and fast-paced work

• High school diploma or GED

• Basic computer skills

• Ability to stay composed in high-need situations

• Physical requirements: Active role with standing walking lifting up to 30 lbs and general facility support tasks.

• Background in nonprofit ministry social services or admin support

• Experience working with vulnerable or underserved populations

This role requires alignment with the Christian mission and values of Exodus Family Ministries including agreement with our Statement of Faith and active participation in a local evangelical church.