Guest Services Representative

City/State

Work Shift

Overview:

Sentara Northern Virginia Medical Center currently is hiring a Guest Relations Representative

The Guest Relations Representative is a liaison between patients families visitors and hospital and medical team members. Responsible for providing a welcoming and genuine environment and address concerns to ensure a smooth and comfortable experience for patients.

Education

• High School Diploma or Equivalent (Required)

Certification/Licensure

• No specific certification or licensure requirements

Experience

• Customer Service - 1 year

Talroo - Allied Health customer service communication reception

.

Sentara Northern Virginia Medical Center located in Woodbridge VA is a 183-bed not-for-profit hospital. We combine the resources of a major health system with the compassionate personalized care of a community hospital. We offer quiet private rooms and quality care focused on safety and patient satisfaction. Our clinical services include advanced imaging cancer services cardiovascular care emergency care lab services orthopedics weight loss services and more all powered through Sentara eCare a comprehensive electronic medical record addition to our hospital Sentara Health is enhancing access to healthcare services in Northern Virginia with outpatient and imaging centers in Lake Ridge Lorton Springfield and Alexandria Va. We improve health every day come be a part of the community.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.