Guest Services Representative Per Diem
Rhinebeck, NY - USA
Job Summary
- The Leapfrog Group - Grade A for quality and patient safety
- U.S. News & World Report - High performance in knee replacement
- Surgical Review Corporation (SRC) - Robotic Center of Excellence
- Center for Medicare and Medicaid Services (CMS) - 5 Star Rating
- Exemplifies standards of hospitality and service to all of our internal and external customers.
- Greets and directs visitors and patients of the hospital to their destination and is a resource for information and guidance.
- Always provides exceptional customer service with every interaction.
- Education: Requires high school diploma or equivalent; general knowledge of high school subject matter possibly including sciences simple medical procedures or terminology or office equipment.
- Experience:Minimum of 12 months of direct customer service or hotel/hospitality experience.
- License:N/A.
- Physical: Requires standing for full shift while on duty (no sitting or leaning except on break) walking distances to escort visitors pushing guests in wheelchairs and other constant physical movements on a routine basis. Also frequent lifting/pushing/pulling of heavy items long distances and up inclined floors (ie wheelchairs with guests including bariatric wheelchairs with bariatric guests).
- Mental: Some irregularity in scheduled hours because of compensated overtime requirements including weekend rotation or occasional stress due to periodic or cyclical workload pressures.
- Environmental: Some minor physical inconvenience or discomfort routinely present in the work situation (moderately noisy disagreeable odors etc.) or occasional exposure to minor injury or other occupational hazards requiring precaution.
- Manual: Some manual skills/motor coord & finger dexterity
- Occupational: Some occupational risk
- Physical Effort: Medium to Heavy effort. May exert up to 35 lbs. force
- Physical Environment: Some exposure to dirt odors noise human waste etc.
- Company: Northern Dutchess Hospital
- Org Unit: 1199
- Department: Volunteers & Guest Services
- Exempt: No
- Salary Range: $17.00 - $28.50 Hourly
Required Experience:
Unclear Seniority
About Company
Our hospitals, medical practice and care centers are located throughout New York’s Hudson Valley and Western Connecticut. At every location, you’ll find excellent convenient care, a personalized approach, a connected team, and access to our network of doctors. Find care now.