Guest Services Representative Per Diem
Poughkeepsie, NY - USA
Job Summary
Summary:
The Guest Services Representative exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors and their families to their destination and is a resource for information and guidance. The Guest Services Representative works to create a helpful positive first impression of the organization and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Performs clerical duties as assigned.
Responsibilities:
1. Greets all guests entering lobby with a sincere greeting exhibiting proper guest relations skills and a positive approachable attitude with every interaction. 2. Provides accurate and timely information and directions. 3. Proactively assists guests with obtaining a wheelchair provides general assistance or accompanies them to their destination as appropriate. 4. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property. 5. Provides information/support to families of surgery patients. 6. Notifies Security of any suspicious person or behavior accident or circumstances that may cause damage or injury. 7. Ensures department logs are up to date and accurate. 8. Establishes and maintains efficient working relationships with supervisor coworkers and the customers. 9. Capable of multi-tasking and working in an environment where interruptions cannot be controlled. 10. Maintain and Model Nuvance Health Values. 11. Demonstrates regular reliable and predictable attendance. 12. Performs other duties as required. |
Education Skills Experience:
- HSD or equivalent is required
- Minimum six months customer service.
- Ability to communicate in Spanish is a plus.
Company: Vassar Brothers Medical Center
Org Unit: 1839
Department: Info Desk
Exempt: No
Salary Range: $17.00 - $20 Hourly
Required Experience:
Unclear Seniority
About Company
Our hospitals, medical practice and care centers are located throughout New York’s Hudson Valley and Western Connecticut. At every location, you’ll find excellent convenient care, a personalized approach, a connected team, and access to our network of doctors. Find care now.