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Guest Services Representative Per Diem


Job Location:

Poughkeepsie, NY - USA

Hourly Salary: $ 17 - 20
Posted: 2 June 2026 (30+ days ago)
Application Deadline: 30 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Description
Position at Vassar Brothers Medical Center

PER DIEM - Varying 48-hour shifts between 5:00am-8:00pm. Includes weekends & holidays as needed.
Northwell is the largest not-for-profit health system in the Northeast serving residents of New York and Connecticut with 28 hospitals more than 1000 outpatient facilities 22000 nurses and over 20000 physicians. Northwell cares for more than three million people annually in the New York metro area including Long Island the Hudson Valley Connecticut and beyond thanks to philanthropic support from our communities. Northwell is New York States largest private employer with over 104000 employees including members of Northwell Health Physician Partners who are working to change health care for the better.

Summary:

The Guest Services Representative exemplifies standards of hospitality and service to our internal and external customers. Greets and directs visitors and their families to their destination and is a resource for information and guidance. The Guest Services Representative works to create a helpful positive first impression of the organization and to maintain an appropriate environment. Always provides exceptional customer service with every interaction. Performs clerical duties as assigned.

Responsibilities:

1. Greets all guests entering lobby with a sincere greeting exhibiting proper guest relations skills and a positive approachable attitude with every interaction.

2. Provides accurate and timely information and directions.

3. Proactively assists guests with obtaining a wheelchair provides general assistance or accompanies them to their destination as appropriate.

4. Takes the initiative to maintain a safe an attractive environment within the facility and immediate property.

5. Provides information/support to families of surgery patients.

6. Notifies Security of any suspicious person or behavior accident or circumstances that may cause damage or injury.

7. Ensures department logs are up to date and accurate.

8. Establishes and maintains efficient working relationships with supervisor coworkers and the customers.

9. Capable of multi-tasking and working in an environment where interruptions cannot be controlled.

10. Maintain and Model Nuvance Health Values.

11. Demonstrates regular reliable and predictable attendance.

12. Performs other duties as required.

Education Skills Experience:

  • HSD or equivalent is required
  • Minimum six months customer service.
  • Ability to communicate in Spanish is a plus.

Company: Vassar Brothers Medical Center

Org Unit: 1839

Department: Info Desk

Exempt: No

Salary Range: $17.00 - $20 Hourly


Required Experience:

Unclear Seniority


About Company

Our hospitals, medical practice and care centers are located throughout New York’s Hudson Valley and Western Connecticut. At every location, you’ll find excellent convenient care, a personalized approach, a connected team, and access to our network of doctors. Find care now.

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