Guest Services Attendant
Job Location:
Bartlett, IL - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether its your first-time seeing snow or you were born on the slopes joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40 resorts across 3 continents you can join our team for a season or stay to build a career. From day one youll receive some of the highest compensation rates in the industry free pass(es) along with free ski and snowboard lessons 40% retail discounts the chance to grow through Epic Service - our leading training and development experience and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits
Ski/Mountain Perks! Free passes for employees employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging food gear and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
To Learn More please review the Benefits Eligibility Summary
Job Summary:
You are theface of the guestexperienceas you skillfullygreet anddirect guests at our resorts. Youare responsible forthe safe friendly and efficient experience of our guests from our base areasrestaurantlocations and ticket offices. Join us in creating the Experience of a Lifetime!
Job Specifications :
Starting Wage:$20.00/hr
Employment Type:Winter Seasonal 2026/2027
Shift Type:Part Timehours available
Minimum Age:At least 16 years of age
Housing Availability:Yes
Job Responsibilities :
Meet and greetguestswhile displaying positive guest service.
Commit to guest satisfaction and assume responsibility for guest care and solving problem
Answer guest questions by becoming a resort operations and services expert.
Assistother departments as needed including ticket scanning ticket sales activitiesoperations.
Clearingthe base areamay be a part of your role
Other duties as assigned
Job Requirements:
Ability to stay enthusiastic and perform well when busy
Ability to work outside on your feet in all weather conditions forlong periodsof time
Ability to work weekends and holidays
Previousguest service experience preferred
A Guest Services Attendant team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:
Mountain Activities
Retail Rental operations
Food and Beverage Support
Ticket sales or scanning
Lift Operations
Base Area Operations
The expected pay range is$20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application and when submitting related documentation applicants may redact information that identifies their age date of birth and/or dates of attendance at or graduation from an educational institution.
We follow all federal state and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability protected veteran status or any other status protected by applicable law.
Requisition ID 515352
Reference Date:07/14/2026
Job Code Function:Guest Services
Required Experience:
IC
About Company
Receive $20/hr. starting wage and perks/benefits that allow you to discover a passion for the outdoors. With 40+ resorts, you can join for a season or stay for a career.
