Guest Service Manager

Arcis Golf team members thrive on anticipating needs forging connections and elevating experiences for our team members and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit humble heart and a genuine respect for one another.

SUMMARY

Greet welcome and direct guests; provide administrative support to location.

Essential Functions:

Greet welcome and direct guests; provide administrative support to location. Answer telephone and route calls to appropriate person/department. Receive and sort mail package deliveries etc. Greet and director vendors to appropriate person/department. Answers/forwards guest requests complaints or questions in a courteous and timely manner. Assist other office staff during periods of absence and down time. Other duties as assigned by supervisor or management. Assist in annual event planning

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); 1 to 2 years related experience and/or training preferred. Successful track record of prioritizing and multitasking; and thriving in a fast paced environment.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the associate is regularly required to sit and use hands and fingers to handle or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to stand; walk; climb or balance; and stoop kneel crouch or crawl. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision distance vision and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Arcis participates in E-Verify the government program that certifies an employees right to work for us in the U.S.