Guest Service Expert (F&B Ambassador)
Job Location:
San Juan, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
POSITION SUMMARY
Our jobs are not limited to delivering food and beverages to guests. Instead we create memorable and unique experiences for guests enjoying pool recreation and outdoor dining areas. F&B & Pool Ambassadors take the initiative and provide a wide range of services to ensure guests enjoy their experience. Whether welcoming guests providing towels and amenities taking food and beverage orders promoting property activities coordinating with operational departments maintaining service areas or delivering food and beverages the F&B & Pool Ambassador makes every interaction part of the guest experience. This position requires a commitment to safety quality professional appearance teamwork and Marriott brand standards.
No matter what position you are in there are a few things that are critical to success creating a safe workplace following company policies and procedures upholding quality standards and ensuring your uniform personal appearance and communications are professional. Guest Service Experts will be on their feet and moving around (stand sit or walk for an extended time; moving over sloping uneven or slippery surfaces) managing the menu (read and visually verify information) and taking a hands-on approach to work (move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending twisting pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of customer service
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
