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Guest Service Associate (Parking, Safety & Shuttle)


Job Location:

Atlanta, GA - USA

Monthly Salary: Not provided by the employer
Posted: 28 August 2026 (16 days ago)
Application Deadline: 25 November 2026
Vacancies: 1 Vacancy

Job Summary

Job Summary
We are looking for a versatile all-in-one professional to oversee the exterior guest experience. This hybrid role combines parking management groundskeeping and safety patrols while serving as a backup shuttle driver. You will be the first face guests see and the person responsible for ensuring our property remains safe clean and welcoming 24/7.

Key Responsibilities


  • Parking & Traffic Management: Monitor the parking lot to ensure all vehicles are authorized and parked efficiently.
  • Safety & Security: Conduct regular eyes-on patrols of the perimeter. Be the point of contact for safety concerns and ensure the lighting and gates are functioning properly.
  • Groundskeeper Duties: Maintain the hotels curb appeal. This includes daily trash pickup sweeping the entrance and ensuring the grounds are free of debris.
  • Backup Shuttle Driver: Provide safe professional transportation to/from Hartsfield-Jackson Atlanta International Airport (ATL) when the primary driver is unavailable or during peak hours.
  • Guest Service: Proactively assist guests with luggage and provide directions or hotel information with a friendly TPG Passion to Serve attitude.
  • Qualifications
    License: Must have a valid Drivers License with a clean driving record (MVR check required).
  • Experience: Previous experience in security valet/parking or grounds maintenance is highly preferred.
  • Physical Ability: Ability to work outdoors in various weather conditions and lift up to 50 lbs (luggage).
  • Flexibility: Availability to work the specific shift applied for (AM PM or Overnight) including weekends and holidays.

Why Work With Us
Travel Perks: Industry-leading hotel discounts at TPG-managed properties and Marriott-branded hotels worldwide.

Growth: TPG Hotels & Resorts prioritizes internal promotion and career development programs.

Benefits: Competitive pay and a comprehensive benefits package (for full-time associates).


Required Experience:

IC


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