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Guest Service Agent (Harrah's)
Job Location:
Job Location:
Council Bluffs, IA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
21 August 2026 (12 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Responsibilities
Qualifications
- Checking guests in and out of the hotel.
- Standing and maneuvering in confined area.
- Greeting and conversing with customers in English.
- Speaking clearly and communicating with guest in noisy environment.
- Responding to visual and oral signals.
- Using color monitors on computer screens.
- Addressing concerns and questions.
- Giving friendly excellent service.
- Processing cash transactions accurately.
Qualifications
- Must be able to work in areas containing dust second hand smoke varying noise and temperature levels lighting vibration crowds and air quality.
- Previous computer and front desk experience preferred.
- Excellent guest communication skills.
- High school graduate or equivalent.
- Basic computer knowledge.
Required Experience:
Unclear Seniority
About Company
Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team m ... View more
