Guest Service Agent Fairfield Inn & Suites Windsor Locks, CT
Windsor Locks, CT - USA
Job Summary
We are seeking a friendly professional and customer-oriented Front Desk Agent to join our team at Fairfield Inn & Suites Hartford Airport. The ideal candidate will be responsible for providing exceptional service to our guests ensuring their stay is comfortable and enjoyable.
Key Responsibilities:
- Greet and welcome guests upon arrival and departure.
- Check-in and check-out guests efficiently and accurately.
- Handle guest inquiries reservations and complaints in a courteous and professional manner.
- Answer phone calls and respond to emails promptly.
- Process payments and maintain accurate records of transactions.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Provide information about hotel amenities services and local attractions.
- Maintain a clean and organized front desk area.
- Assist with administrative tasks as needed.
Required Experience:
Unclear Seniority
About Company
Job Title: Director of OperationsCompany: Hampton Inn Colchester / Burlington, VTLocation: 42 Lower Mountain View Drive, Colchester, VT 05446 About Us:At the Hampton Inn Colchester / Burlington, VT, we are committed to delivering unparalleled guest experiences while fostering a vibran ... View more