Guest Relations Team Member

Directly responsible for assisting guests with day-to-day operations in Guest Relations Lost & Found the
Ride Information Center and Ticket Will Call. Responsibilities include responding to guest inquiries addressing comments and
concerns providing accessibility accommodations for rides and attractions answering phone lines and managing lost and
found reports. Guest Relations staff are empowered to resolve guest issues and ensure the delivery of world-class guest
service. As the face of the park this role requires excellent communication skills a professional and friendly demeanor and
above-average verbal and written abilities. Six Flags park knowledge is a plus!

Skills and Qualifications:
Must be at least 18 years of age with a high school diploma or equivalent
Strong knowledge of park policies and procedures
Excellent written and verbal communication skills
Basic proficiency with computers and phone systems
Professional self-motivated and enthusiastic attitude
Strong teamwork skills and ability to collaborate effectively with others
Availability to work a flexible schedule including nights weekends and holidays

Physical Requirements:
Constantly walking sitting standing talking hearing conversation and acuity seeing near and far depth perception
color vision grasping and using finger movement
Frequently working in temperature change extreme cold heat sun wetness humidity and heights.
Must be able to lift up to 51 lbs; assistance from a co-worker or mechanical device may be requested as needed
Must be able to stand for extended periods and walk long distances
Overtime may be required for adult employees based on business needs