GTM Specialist (Founding Member), San Francisco
San Francisco, CA - USA
Job Summary
About Channel Talk
Channel Talk is an all-in-one AI messenger platform for customer support sales and customer operations. Weve built a strong business across Korea and Japan by helping startups and SMBs create faster more personal and more efficient customer experiences across chat support and sales. Our global expansion has already begun and were now making a deeper push into the U.S. market starting with fast-growing AI-native startups in San Francisco. AI startups are changing how companies support customers sell and operate. Many serve global customers with small teams move quickly and need AI-native ways to run customer operations from day one. We believe Channel Talk can become a core operating system for these teams.
- Map and prioritize high-potential customer segments across the San Francisco AI startup ecosystem
- Build relationships with founders operators and startup communities through events introductions coffee chats and thoughtful outreach
- Turn market conversations into demos pilots design partners customers references or clear market learnings
- Test messaging use cases and customer segments to understand where Channel Talk resonates most
- Build Channel Talks presence in the early-stage startup ecosystem through community activities founder gatherings and customer introductions
- Bring market feedback into product positioning and GTM strategy
- Create the foundation for a repeatable U.S. go-to-market motion
- Based in the San Francisco Bay Area with strong interest in spending time in the market and meeting founders operators and startup communities in person
- Experience in startups sales business development community building VC accelerators founders office or another high-velocity environment
- Strong relationship-building instincts and comfort starting conversations with new people
- High ownership fast follow-through and comfort operating without a clear playbook
- Strong communication skills in English especially with founders and operators
- Curiosity about AI B2B SaaS customer support and customer operations
- Ability to listen closely to customers understand the real problem behind what they say and translate those insights into action
- Familiarity with early-stage startups or the AI startup ecosystem in San Francisco
- Experience turning cold outreach or warm introductions into meetings customers partnerships or community relationships
- Experience planning or hosting small events founder gatherings or community activities
- Genuine interest in B2B SaaS or AI products ideally as an active user
- Experience working in a global or cross-cultural environment
- Resume > 1st Interview > 2nd Interview > Final Offer
Required Experience:
IC