GTM Manager (NA)
Cleveland, TN - USA
Job Summary
The GTM Manager for North America is responsible for enabling efficient scalable and data-driven commercial operations across the region through the execution and continuous improvement of the organizations Go-to-Market strategy. Partnering closely with Sales Marketing Customer Success Finance Revenue Operations and senior business leaders this role serves as both a strategic facilitator and operational leader driving cross-functional alignment accountability and measurable business outcomes.
The successful candidate will coordinate GTM initiatives establish and manage a structured operating cadence support strategic planning and ensure consistent execution against growth objectives and market opportunities. This role plays a critical part in embedding GTM best practices enhancing CRM adoption leveraging TAM/SAM data and delivering actionable insights that optimize revenue performance across North America.
Key Responsibilities:
Go-to-Market Planning & Execution
Support the development implementation and measurement of the North America Go-to-Market strategy.
Establish and maintain a structured GTM operating cadence across the region.
Coordinate and co-chair weekly GTM meetings alongside regional sales leaders.
Partner with business leaders to develop monitor and execute strategic growth plans.
Facilitate alignment across sales marketing customer success finance and operations teams.
Drive adoption of GTM best practices and ensure consistency of execution across business segments.
Monitor progress against initiatives document action items and proactively follow up to ensure accountability and delivery.
Champion CRM best practices including utilization of TAM (Total Addressable Market) and SAM (Serviceable Addressable Market) data to support planning and execution.
Act as the central point of coordination for multiple GTM workstreams and strategic initiatives.
Commercial Leadership & Stakeholder Management
Partner with senior sales leaders responsible for North Americas key business segments to support strategic planning and execution.
Build strong relationships across the organization and influence without direct authority.
Drive ownership and accountability among stakeholders through clear governance reporting and action tracking.
Facilitate productive discussions that align priorities identify obstacles and accelerate decision-making.
Support change management efforts and operational transformation initiatives across the commercial organization.
Analytics & Reporting
Build maintain and enhance GTM dashboards KPIs scorecards and reporting frameworks.
Support Quarterly Business Reviews (QBRs) and executive business reviews.
Deliver actionable insights and recommendations to leadership teams using commercial and operational data.
Conduct market opportunity analyses including TAM/SAM assessments territory opportunity analysis and segmentation reviews.
Monitor performance trends and identify opportunities to improve revenue outcomes.
Support annual planning and forecasting processes through bottom-up analysis and data-driven recommendations.
Operational Excellence
Establish repeatable processes and frameworks that improve commercial execution.
Create and maintain GTM templates governance structures and operating procedures.
Identify process gaps and lead continuous improvement initiatives.
Support the integration and adoption of new business units teams or acquired organizations into the GTM framework when applicable.
Qualifications:
Required
Bachelors degree in Business Marketing Finance Economics or a related discipline.
Experience in Go-to-Market Operations Revenue Operations Sales Operations Business Operations Sales Enablement Strategy or Program Management.
Strong commercial acumen with the ability to connect operational activities to business outcomes.
Proven experience managing complex cross-functional initiatives and multiple concurrent workstreams.
Strong analytical and problem-solving skills with experience translating data into actionable recommendations.
Experience working with CRM platforms (Salesforce preferred) and reporting tools.
Exceptional stakeholder management and communication skills.
Ability to influence and drive accountability across senior leadership teams without direct reporting authority.
Preferred
Experience supporting commercial organizations within SaaS technology PropTech or enterprise software environments.
Experience developing GTM programs and operating frameworks at regional or global scale.
Understanding of market analysis territory planning TAM/SAM methodologies and revenue operations processes.
Experience facilitating executive-level business reviews and planning activities.
Familiarity with sales enablement methodologies and change management practices.
About Us
From the day we opened our doors MRI Software has built flexible game-changing real estate software that powers thriving communities and helps make the world a better place to live work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!
Our people-first approach to PropTech is defining a new industry standard for client experiences that quite frankly cant be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.
We believe MRI is more than just a workplace; its a connected community of people who truly feel they belong. Whether were investing in employee resource groups or providing tailored resources for each person to reach their full potential were passionate about creating a work environment that makes you excited to show up every single day.
At MRI one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate thats our goal every day. Because thats what industry leaders do. Whether youre joining as a new Pride member or rejoining us after a short time away your talent is vital to us our partners and our clients.
Amazing growth requires amazing employees. Are you up to the challenge
We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates so please dont hesitate to apply. Wed love to hear from you!
MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds including ethnicity religion sexual orientation gender identity disability age military veteran status and more.
We believe that Belonging is a direct result of Diversity Equity and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
Required Experience:
Manager
About Company
MRI Software offers innovative, open and connected technology for real estate owners, operators & occupiers. Transforming the way communities live, work & play.