GSOC Agent
Las Vegas, NV - USA
Job Summary
Job Overview
The Global Security Operations Center (GSOC) Agent supports CleanSparks enterprise security operations through real-time monitoring incident detection and coordinated response across corporate and operational environments. Operating within a 24/7 control center this role maintains situational awareness monitors enterprise security technologies coordinates response activities and ensures timely escalation of security events to help protect CleanSparks people assets and operations.
Success in this role requires sound judgment strong attention to detail effective communication and the ability to maintain proficiency with evolving security technologies and operational tools. This position operates on assigned shifts within a 24/7 environment and requires participation in pre-shift and post-shift briefings to support operational continuity.
- Monitor enterprise security systems including CCTV access control alarm monitoring drone platforms Blue Force Tracking OSINT resources and related security technologies.
- Identify assess triage and escalate security incidents in accordance with established procedures and escalation protocols.
- Maintain enterprise-wide situational awareness by monitoring operational conditions system alerts and emerging threats.
- Serve as the central communication point during security incidents by coordinating with on-site personnel internal stakeholders and emergency responders.
- Dispatch and track security resources while documenting incidents and response activities within incident management systems.
- Review video compile documentation and support security investigations as needed.
- Perform routine system checks and execute responsibilities in accordance with established SOPs and operational playbooks.
- Participate in required training maintain proficiency with GSOC technologies and security platforms and support continuous improvement initiatives.
- Participate in scheduled pre-shift and post-shift briefings to ensure effective communication operational readiness and seamless shift turnover.
- High school diploma or equivalent required; associates or bachelors degree in Criminal Justice Emergency Management Homeland Security or a related field preferred.
- 13 years of experience in a GSOC SOC dispatch emergency communications monitoring center military law enforcement or similar operational environment.
- Experience using CCTV access control alarm monitoring or comparable security technologies.
- Ability to learn and effectively operate multiple security platforms monitoring systems and operational technologies.
- Strong analytical organizational and communication skills.
- Ability to remain calm exercise sound judgment and manage multiple priorities in a fast-paced environment.
- Ability to work assigned shifts including nights weekends holidays and overtime as needed.
Required Experience:
Unclear Seniority
About Company
CleanSpark responsibly develops infrastructure for Bitcoin, an essential tool for financial independence and inclusion. We use environmentally friendly techniques in mining.