Growth Marketing Manager, SMB Ads

About the Team

OpenAIs Marketing team helps customers understand adopt and get value from OpenAIs products and platform. The SMB Ads Marketing team is building the growth engine for small and medium-sized business advertisers: helping them discover the platform sign up launch campaigns understand performance and grow spend over time.

We take a data-driven approach to understanding customer needs market dynamics and funnel behavior. We partner closely with Product Engineering Data Science Sales Partnerships Marketing Operations Design and Communications to create a cohesive end-to-end advertiser experience and help businesses unlock value from OpenAIs advertising platform.

About the Role

We are hiring a Growth Marketing Manager SMB Ads to help build and execute high-velocity growth programs for small business advertisers. This person will work across acquisition activation lifecycle and conversion with an initial focus on helping advertisers move from interest and sign-up to first meaningful spend & retention over time

This is a hands-on growth role for someone who loves turning ideas into shipped experiments. You will build campaigns lifecycle journeys landing page tests messaging tests audience experiments AI-assisted workflows reporting improvements and practical conversion programs. As the SMB Ads business grows this role may continue to support acquisition and activation and expand deeper into same-store growth lifecycle retention and repeat spend.

In This Role You Will:

• Execute growth experiments across acquisition activation lifecycle and early retention.

• Build email in-product landing page audience messaging and offer tests that help SMB advertisers reach first spend and repeat value.

• Use AI tools to prototype marketing assets automate workflows analyze funnel data generate creative variations and build internal growth systems.

• Partner with Growth Product Engineering Data Science and Marketing Operations to turn strategy into shipped experiments and measurable learnings.

• Support improvements to sign-up onboarding campaign creation measurement and advertiser education.

• Maintain experiment documentation QA checklists learnings and performance readouts.

• Translate ambiguous growth ideas into concrete tests campaign plans launchable assets and clear next steps.

• Help identify new ways to convert activate retain and grow SMB advertisers.

You Might Thrive in This Role If You:

• Have 4-7 years of experience in growth marketing lifecycle marketing GTM engineering marketing operations product growth demand generation or performance marketing.

• Have shipped campaigns experiments automations landing page tests lifecycle programs or conversion initiatives.

• Are comfortable working across ambiguous fast-moving growth problems with incomplete information.

• Can interpret funnel metrics campaign performance experiment results and customer behavior signals.

• Are fluent with AI tools and use them to accelerate marketing execution workflow automation analysis personalization prototyping or internal tooling.

• Have strong writing and customer judgement especially for translating product value into clear SMB-facing messaging.

• Enjoy working across Marketing Product Engineering Data Science and Operations.

• Have experience with SMB growth self-serve funnels advertiser growth PLG SaaS marketplaces commerce fintech local services creator tools or other high-volume customer funnels.

• Have experience with lifecycle marketing CRM segmentation activation onboarding winback or retention programs.

• Have familiarity with ads products SMB acquisition campaign setup advertiser education or self-serve growth funnels including platforms such as Google Ads Meta Ads TikTok for Business Amazon Ads Reddit Snap or similar.

• Are comfortable using no-code or low-code tools analytics tools marketing automation platforms SQL scripting or AI-assisted coding workflows to create leverage.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

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Required Experience:

Manager