Growth Manager II (Account Manager), Philadelphia

At SpotHero we work as a team to empower people to get everywhere easier! Were rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app and website to reserve convenient affordable parking in advance on-the-go or through their connected cars and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology delivering value to both sides of this exciting evolving marketplace. Weve been quite busy take a peek at some of our recentannouncements.

A Growth Manager is responsible for obtaining new parking supply from our largest partners and collaborating with other Revenue Team functions to optimize performance at existing locations. This role drives revenue growth through relationship building & engagement client consultation & education and up-selling & cross-selling of new products and features. You will act as a strategic advisor to parking partners to ensure they get the maximum value from the SpotHero platform and that a mutually beneficial relationship endures. You will act as a mentor to more junior sales roles.

• Analyze and optimize SpotHeros parking supply across multiple major markets.
• Balance partner needs with SpotHero offerings to develop optimal solutions for all stakeholders.
• Lead prospective and existing clients to SpotHeros product offerings through tailored commercial insights and a consultative approach.
• Meet and exceed revenue targets
• Collaborate with Field Operations functions to communicate regularly with existing partners to ensure that operations are constantly running as smoothly as possible.
• Onboard and train new clients. Empower clients to manage their day to day requests (including but not limited to incorrect rates and refunds) via SpotHeros various account management tools.
• Nurture long-term industry relationships and build trust with clients. Ensure they get the maximum value out of the SpotHero platform.
• Establish regular communication cadences with clients including informal check-ins and formal business. Typically hosted quarterly or based on account analysis and operator needs.
• Host or travel to client meetings events and social gatherings.
• Attend industry related conferences and tradeshows if applicable.
  • Represent SpotHero and build brand awareness.
  • Stay current on industry trends
  • Identify and research prospective leads to approach during the event.
  • Build and strengthen relationships with clients through attending social events.
• Secure and safeguard data to preserve its integrity reliability and availability and ensure appropriate access levels are maintained.
• Work with Region Managers to develop junior team members. Be a team leader.
• Work cross functionally to improve internal processes

• Bachelors Degree or equivalent with 2 years experience in sales and/or account management
• Proven consultative sales solution skills with a unique ability to understand client needs
• Strong networking skills with the ability to travel and meet with clients in person locally

• CRM Experience Salesforce preferred
• BI Tool Experience Looker preferred
• Parking Industry experience

• Philadelphia PA
• Remote travel to client meetings and conferences (up to 20-25% of time) required.

• Career game changer A truly unique experience to work for a fast-growing company in a role with unlimited growth potential.
• Excellent benefits
  • We cover a generous portion of Medical Premiums 50% of Dental and Vision Premiums company-sponsored Life Insurance STD and AD&D coverage a 401(k) with match and immediate vesting and comprehensive leave policies to meet your needs in creating space for life.
• Flexible PTO policy and outstanding work/life balance We value and support each individual team member.
• Udemy License and Personal Learning Budget We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
• Annual parking stipend Duh. We help people park!
• The opportunity to collaborate with fun innovative and passionate people in a casual yet highly productive atmosphere.
• Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. Youll have the opportunity to be part of Employee Resource Groups access allyship learning resources and actively contribute to our ongoing effort of making SpotHero inclusive for all.
• Employee programs to grow and support our people such as Discovery Days for Product and Engineering Gearing up for Aspiring Leaders and Mentorship Program.
• Wellness program a workplace that actively supports your physical and mental wellbeing through ongoing events initiatives resources and thoughtful perks and benefits.
• A workplace recognized asCityLights award winnerby 18712026 Best Places To Workby BuiltInMost Loved Workplace Certifiedby the Best Practice Institute and recipient of multiple Comparably awards includingBest Company Culture Best Company for Women and Best Company for Diversity.

• Depending on your skillset and experience you can expect your base salary to be between $66400 - $83000 as well as a variable compensation and leading total rewards package

At SpotHero we Respect Fellow Driversby providing an inclusive interview experience for everyone including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.

SpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce and are committed to building and supporting an inclusive environment for all.

Additionally because we want toRemember to Signal if you choose to provide us personal information in connection with a job application please review ourApplicant Privacy Noticewhich provides details about what information we collect and process about you in order to consider your candidacy.

PLEASE NOTE: This position is ineligible for visa sponsorship. To be considered for this role you must be legally authorized to work in the US and not require sponsorship for employment now or in the future.