Growth, Credit & Lending Partnerships

For companies building financial technology and transforming the financial services space the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid Square Meta Blend and Affirm and have seen this problem firsthand builders and developers needing to partner with traditional banks and creating API and abstraction layers over the patchwork that is the bank its core and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user fintech BaaS middleware provider bank core and the Federal Reserve.

At Column we set out to simplify and fix this. We are a bank and a software company built from the ground up offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors middleware providers and abstraction layers. This means a safer more transparent and less costly banking supply chain. Come build with us!

The opportunity

Columns Growth team is focused on managing our highly strategic customer relationships. As a member of the Growth team youll be responsible for building and overseeing all aspects of our customer management while acting as a trusted partner advisor and advocate for a wide variety of customers. You will also be in charge of designing and implementing the strategy processes and content needed to help us scale this key function.

Columns Growth team is not your typical Customer Success or Account Management team in that Column is a critical often existential partner for our customers our customer relationships are deeply collaborative and complex and each customer contributes meaningfully to our revenue. Were therefore looking for team members who are analytical demonstrate great critical thinking and have experience managing very strategic relationships.

This particular role will focus on Columns customers building credit and lending products on top of Columns infrastructure. Youll bring genuine fluency in credit and capital markets to a role thats highly cross-functional and collaborative partnering closely with Columns Executive Sales Compliance and Solutions Engineering teams to ensure customers are onboarded smoothly that we can anticipate and address both issues and opportunities for growth and that these relationships are healthy and mutually beneficial. Youll also represent the voice of the customer to help inform Columns strategy including the product roadmap go-to-market motions and more.

Success in this role also means having a desire to become an expert on the Financial Technology space and on how companies partner with Column (our customers include many key industry players such as Brex and Carta). This role reports to the Head of Growth and is an in-person role where youll be expected to work out of our San Francisco Presidio-based office 4 days a week.

What youll do

• Own and manage relationships with Columns customers from onboarding through ongoing growth and expansion primarily focusing on customers credit and lending products

• Apply your credit and capital markets fluency to understand customer risk profiles reserve requirements underwriting considerations and lending product structures

• Partner closely with Columns Risk Compliance and Solutions Engineering teams to help customers navigate the regulatory and technical complexity of building lending products on Column

• Build the playbooks processes and best practices for how Columns Growth team supports credit and lending customers

• Represent the voice of the customer internally to inform Columns product roadmap for credit and lending infrastructure

• Perform day-to-day activities consistent with safe and sound banking practices and regulatory requirements

What youll need to be successful

• 2-4 years of experience in a credit capital markets or lending-adjacent role examples include leveraged finance FIG investment banking direct lending or private credit investing structured finance or capital markets work at a fintech lender

• Deep knowledge in how credit and lending products work. You understand things like reserve requirements underwriting return rates and capital structures and youre excited to apply that knowledge in a customer-facing context

• A growth and critical thinking mindset: Youre comfortable navigating ambiguous environments and are energized by the prospect of helping build processes with little guidance

• Excellent project management: Youre organized can manage all aspects of partnering with customers and effectively work with other internal teams.

• Ability to turn naysayers into champions: Youre a persuasive communicator and understand the importance of being helpful responsive and solutions-oriented.

• Curiosity: You know what questions to ask to uncover and understand customer needs and proactively learn more about the industry competitive landscape and product offerings to better support your customers

• Insatiable hunger for improvement: youre a naturally curious person enjoy digging into the data and regularly solicit feedback

• Comprehensive health dental and vision plans including options that are 100% covered by Column for you and 100% covered for your dependents!

• Comprehensive family planning and fertility benefits via partnership with Carrot including reimbursement of up to $20000 in qualified expenses

• Up to $2000 (post-tax) monthly rent subsidy for employees living within 2 miles of Columns office

• FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses

• 401k plan including self-directed brokerage options

• Flexible time-off policy - take the time off that you want and need to relax and recharge

• 100% paid parental leave including 16 weeks for birth mothers 12 weeks for primary caregivers and 8 weeks for secondary caregivers

• Up to $4500 in annual reimbursements for backup childcare

• Catered lunches and dinners for SF employees

• Commuter benefits including paid transportation to-and-from the office

• Regular team building events including annual offsite

Compensation packages at Column include base salary equity and benefits. New hire offers are made based on a candidates experience expertise geographic location and internal pay equity relative to peers.

The annual base salary range for this position is $140000 - $250000 equity.

Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives educational backgrounds and life experiences and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.

If you need assistance or a reasonable accommodation during the application and recruiting process please reach out to

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