Growth & Client Experience Coordinator

Growth & Client Experience Coordinator

Full-Time

Schedule: 9:00am - 6:00pm Sunday through Thursday

Location: Bel Air CA with some travel

Are you a natural relationship builder who loves connecting with people creating opportunities and helping families

Groza Educational Center is looking for an energetic professional and proactive Growth & Client Experience Coordinator to help us grow our impact and strengthen our presence in the community. This is not a typical administrative position.

We are looking for someone who enjoys meeting people building relationships networking and creating opportunities while also providing exceptional service to the families who interact with our center. Part of your day will be spent supporting front office operations and helping families have a positive experience. The majority of your time will focus on building community relationships generating qualified leads increasing local visibility and supporting the continued growth of our organization.

If you are someone who naturally introduces yourself to people enjoys attending events loves building connections and takes pride in creating opportunities we would love to meet you.

What Youll Do

Build relationships with local community

Represent Groza Educational Center at networking and community events

Help generate qualified leads and referral opportunities

Support local outreach and visibility efforts

Welcome families and visitors to the center

Manage multiple schedules calendars and priorities with accuracy and ease

Maintain accurate records and follow-up activities

Help create an exceptional experience for every family who interacts with Groza

What Were Looking For

Friendly outgoing and confident communicator with strong verbal and written communication skills

Strong relationship-building and networking skills

Highly organized with excellent follow-through and accountability

Strong attention to detail and accuracy

Self-starter who takes initiative and enjoys creating opportunities without waiting to be told. This is a must. We want someone who creates opportunities for parents and the community to get to know how amazing we are

Skilled at identifying grassroots marketing opportunities and developing creative local marketing initiatives

Professional polished and dependable

Comfortable interacting with parents educators and community leaders

Strong customer service mindset

Positive attitude and growth-oriented mentality

Able to work full-time Sunday through Thursday in person at the center

Qualifications

• At least 1 year of front office customer service or administrative experience.
• Strong verbal and written communication skills: you are clear warm and professional in every interaction.
• Background in education tutoring or working with children and families a significant plus.
• CRM experience and comfort with digital tools (Google Workspace Mailchimp Leadmailbox)
• Strong attention to detail.
• Experience in admissions sales business development or community outreach strongly preferred.
• Proven ability to manage multiple schedules calendars and competing priorities simultaneously with accuracy.