Group Sales Manager
West Palm Beach, FL - USA
Job Summary
Additional Information: This hotel is owned and operated by an independent franchisee Sage Hospitality. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
- Proven experience in hospitality sales including group catering or event sales
- Experience in outside sales B2B sales or business development preferred.
- Strong negotiation skills with the ability to build and maintain lasting client relationships.
- Proficiency in CI/TY (or comparable sales and catering systems).
- Excellent presentation communication and organizational skills.
- Ability to work independently while contributing to a collaborative team environment.
- Strong understanding of hospitality sales strategies market positioning and revenue optimization.
- Bending/Kneeling: Repeated bending and kneeling may be required particularly when filing or retrieving materials.
- Mobility: Must be able to move throughout all areas of the hotel to assist clients and support site visits.
- Lifting/Carrying: Occasional lifting and carrying of files and office materials up to 25 pounds.
- Standing: Occasional standing for extended periods during client meetings site tours and events.
- Primarily based in a professional office setting within the hotel.
- Regular interaction within various areas of the hotel including event spaces and guest-facing environments.
- Occasional attendance at off-site events client meetings and networking functions.
- Conduct proactive high-impact sales calls and prospecting activities to generate new revenue.
- Maintain a strategic direct sales program aligned with departmental goals and the hotels marketing initiatives.
- Dedicate a minimum of 90% of work time to revenue-generating sales efforts.
- Represent the hotel at networking events industry functions and business development opportunities.
- Maintain reliable transportation and a valid drivers license for outside sales calls and client visits.
- Identify target and secure new accounts through research prospecting networking and market intelligence.
- Capture competitor business by analyzing market trends and conducting reader board surveys.
- Develop and execute a targeted account development strategy to drive incremental revenue.
- Generate referrals from existing clients and follow up on all leads within 48 hours.
- Leverage creative outreach strategies including telemarketing and digital engagement to expand the client base.
- Maximize revenue within existing accounts by identifying growth opportunities and upselling services.
- Build and maintain strong long-term client relationships through consistent communication and personalized service.
- Maintain detailed client profiles and account records to support exceptional service delivery.
- Achieve 90% of productivity goals and 100% of activity goals as established by management.
- Negotiate room rates catering packages and event agreements using yield management strategies to optimize revenue.
- Prepare and present customized proposals contracts and presentations tailored to client needs.
- Maintain accurate and organized records within CRM systems and sales reporting tools.
- Monitor sales performance pipeline activity and forecasting to support revenue strategy discussions.
- Deliver exceptional service throughout the sales cycle to ensure a seamless and memorable client experience.
- Maintain organized account files and documentation for all clients and events.
- Respond promptly to client inquiries needs and event-related requests.
- Collaborate closely with internal departments to ensure flawless event execution.
- Conduct ongoing market research to identify trends opportunities and competitive insights.
- Maintain in-depth knowledge of the hotels offerings event capabilities and unique selling points.
- Stay informed on competitor activity and industry developments to effectively position the property.
- Represent the hotel with integrity professionalism and a service-driven mindset at all times.
- Maintain a polished and professional appearance when engaging with clients and partners.
- Foster strong collaboration and communication across all hotel departments.
- Manage travel and sales expenses responsibly in alignment with departmental budgets.
This company is an equal opportunity employer.
frnch1
Required Experience:
Manager
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more