Group Sales Manager

The Group Sales Manager is primarily responsible foroutbound sales prospecting appointment setting and sellinginto assigned markets managingcustomer inquiriesthrough a variety of lead sources for larger corporate segment prospects. Thecandidatewould haveestablished marketexpertisefor 3 years of experience in Group Meetings and Events segment.Theyleverageandbuild upon existing and new relationshipswith customersandaccess needs/requirements andobjectivesto align customer preferences withthehoteland conference centers248 Guestrooms and 52000 Event Catering and Conference space.This position will also ensure that business is turned over properly and ina timelyfashion for quality service delivery. The Group Sales Managerwill process business correspondence create compellingproposalsand generatecontractsand other related booking documentation as. This position requires excellentand experiencedselling skillsstrong communicationskills and a detailed understanding of property operations food and beveragespaceand pattern efficiencies.

Hybridconsiderationhowever candidate willbe responsible forbeing on site for all Site Inspections ToursFam TripsLarge Group Arrivals/Pre-consand other selected meetings.

Salary range is $75000 to $80000 plus a Sales Incentive Plan paid quarterly based on booking production up to an additional 20% of salary.

Overall the position is accountable for the following:

• Proactively prospecting into assigned markets and building strong relationships with existing accounts through both tradeshow participation outside calls andin houseentertainment sitetoursand Fam Trips.

• Respondingin a timely mannerto incoming group/catering opportunities that are withinassigned markets. Refer opportunities to appropriate salesassociateif business is outside thesemarkets.

• Work collaboratively with other sales channels (e.g.on-property resources) to ensure sales efforts are coordinatedcomplementaryand not duplicative.

• Understand the overall market - competitors strengths and weaknesses economic trendssupplyand demand etc. andhow to sell against them.

• Ensure businessbooked iswithin hotel parameters. Close the best opportunities for the property based on market conditionsthe propertys needsand selectsellguidelines.

• Execute and support the operational aspects of business booked (e.g. generating proposals writing contracts customer correspondence). Transferaccurate complete andtimelyinformation to theConference Planning Teamin accordance withhotel and brand standards.

• Actively up-sell each business opportunity to maximize revenue.

• Build andmaintainstrong working relationships with key internal and external stakeholders.

• Understand and activelyutilizecompany marketinginitiative/incentives to close business.

• Follow up on opportunities uncovered by thebusiness development manager and Pyramid GSO team.

• Identifyand implement process improvements and best practices.

• Promote accountability to drive superior business results. Includes successful execution of Sales strategies and business processes.

• Establish clear expectations for customers throughout the sales process.

• Effectively resolve guest issues that ariseas a result ofthe sales process. Bring issues to the attention of property and sales leadership team as appropriate

• Execute exemplary customer service to drive customer satisfaction and loyalty byassistingthe customer and ensuring their satisfaction before and during their program/event.

• Serve the customer by understanding their needs and recommending theappropriate featuresand services that best meet their needs and exceed their expectations while building a relationship and loyalty to the brand.

• Up to 25% travel may berequired and mileagegreater than that of a commuting distance to the hotel trains/ transportationmealsand entertainmentwill be reimbursed with detailed records of who is being entertained / prospected.