Group Sales Manager

The Le Meridien Sheraton Charlotte Hotel is currently seeking a dynamic and motivated individual for the position of Group Sales Manager at our StepStone Hospitality managed hotel. If you are a results-driven guest-focused and experienced sales professional we want you to be a part of our team!

The responsibilities include but are not limited to:

Comprehensive knowledge of market position banquet and food and beverage revenues pricing and rate structures sales strategies yield management booking trends and future hotel planning.

Work closely with clients to develop all details of all banquet functions.

Be fully knowledgeable of competitive markets outside the area.

Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategies

Follow Sales policies and procedures as developed in the annual Marketing plan

Make personal sales calls

Conduct site tours for potential clients

Maintain professionalism in problem situations.

Maintain detailed records of discussions with guest including all meeting setups food and beverage etc.

Upsell to improve revenue generation on property.

Develop creative marketing techniques

Achieve and exceed individual and team annual goals as established by the annual Marketing plan.

Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate assess and revise the parameters of the program.

Achieve budgeted revenues and expenses and maximize profitability related to the sales department.

Maintain correct procedures for credit control financial transactions and security of financial assets.

Respond and resolve guest requests complaints or questions in a courteous and timely manner.

Ability to accurately use various office and sales software.

Support

Must have comprehensive knowledge of the English language to effectively communicate with guests associates and vendors.

Ability to assist with the design and preparation of statistical reports and presentations as needed.

Ability to accurately report information.

Ability to assist with various office department tasks as needed.

Ability to scrupulously follow all StepStone and hotel policies and procedures.

Attend required meetings.

3-5 years of Large Convention Group Sales Experience

Additional responsibilities specific to you are:

Must have a comprehensive knowledge of all hotel departments and functions.

Must have a comprehensive knowledge of applicable Federal state and local health safety and legal regulations.

Must have exceptional mathematical and computer skills.

College education and relevant training and experience required. Additional education preferred.

Ability to timely obtain any required licenses or certificates.

CPR training required; first aid training preferred.

Additional language ability preferred.

EOE - All qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status.