Group Engagement Specialist

POSITION SUMMARY The Group Engagement Specialist provides case management services for children and adults to support engagement and retention of clients in behavioral health outpatient groups. The Group Engagement Specialist will cross-train with the Patient Service Representative (PSR) position to cover essential duties as : $20EDUCATION AND EXPERIENCE/QUALIFICATIONS High School diploma and one year of progressively responsible work experience is required. Experience with Microsoft Office products other software programs and office equipment such as fax copiers and scanners is required. Must have experience in a health care setting including face to face interaction with CTSCHEDULEFull timeEMPLOYEE BENEFITSAt Wheeler were committed to not only supporting your career growth but also ensuring your well-being and security. Heres how we invest in you:Nurture Your Health:Comprehensive medical and prescription insurance through CentivoComprehensive dental and vision insurance through CignaAccess to wellness programs to support your physical and mental healthSecure Your Future:Enjoy peace of mind with company-paid life and AD&D insurance403(b) Plan with contributions from the companyFuel Your Career Growth:Pursue your educational goals with our Education Reimbursement ProgramAccess training and development opportunitiesMaintain Work-Life Harmony:Recharge with generous paid time off including:15 vacation days per year to explore and recharge 8 sick days per year for your well-being2 personal days per year for your personal needs2 floating holidays per year to celebrate what matters to you9 paid company holidays to spend with loved onesAccess free and confidential counseling through our Employee Assistance Program (EAP)ESSENTIAL DUTIES AND RESPONSIBILITIESWorks with clinicians provides collateral contact with client referral sources to support engagement and retention of clients in outreach and support to the difficult-to-engage clients by facilitating ongoing communication with the client/referral sources and primary care clients to access Recovery Support Programs housing and other basic all clients who did not show for scheduled appointment the previous day; reschedules appointments for clients with their primary engagement letters to clients who have not been seen by their primary clinician within a specified discharge letters as professionalism with clients staff and flexibility to work at various site locations as needed by various -trains for front desk functions to provide administrative support to clinical psychiatric and administrative and delivers timely accurate and professional documents as needed to clients referral sources collateral contacts and primary care competencies to meet expectations in all position-specific key performance and utilizes available trainings and staff development opportunities to develop computer skills and enhance knowledge and growth with the to develop knowledge and understanding about the history traditions values family systems and artistic expression of groups served as well as uses appropriate methodological approaches skills and techniques that reflect an understanding of culture.