Group Benefits Representative
Department:
Job Summary
Come join the states market leader for dental benefits while helping to support and drive our mission to enrich lives and improve the health of the communities we serve through the power of oral health!
TheGroup Benefits Representative isresponsible fornew salesretentionand general saleswith aprimary focus on Delta Dental of Idahos small and medium commercial group business target represented by ourCommunity and School Pools. This blended roleis key to ourcompanymission serving the states fast growing business segment of small and medium businesses and schools. Under the direction and coaching of theSales Account Executivethe Group Benefits Representative will oversee in-office processing and management of the small group segment of Community and School pool sales and renewals through appointed producers. They will also develop trusted relationships with brokers focused on this segment of businessdiscoveringand training new brokers on the differentiated value of Delta Dental of Idaho.
To be successful in this role you mustdemonstratea high levelof professionalism in all business communications thatrepresentDelta Dental to the public. Excellent interpersonal skills to develop andmaintainsuccessful working relationships are key to this position. Ideal candidates will be competitive motivated collaborative and have exceptional relationship building skills.
Essential Functions:
- Respond to and fulfill Community & School Pool sales opportunities within an assigned geographic territory and provide sales and service support to brokers and clients preparingannualrenewal optionsworking with underwriting asnecessaryand offering recommendations to clients based on analysis of clients insurance needs.
- Sourceupdateand educatebrokerssellingour products; provide resources and information to help brokers promote the Companysdifferentiated valuenetwork strengthandoral health and wellnessfocus.
- Actively promote the Companys dental and oral wellness programs to groups offering our benefit plans on a voluntary basis to increase plan participation and revenue from existing clients.
- Maintain knowledge of new and existing DDID and competitor productsindustrytrendsnewproduct and report competitive informationto product management.
- Maintainaccurateandtimelygroup broker prospect and sales activity information in CRM and sales trackingsystems.
- Utilizeapproved technology and AI-enabled tools to improve productivity customer service communication data accuracy andsales processefficiency whilemaintainingcompliance with company policies and data privacy requirements.
- Ensure credibility with clients byremaininginformedregardingindustry information new product information legislative changes coverage and technology.
- Act as liaison and sales team lead to other DDID departments as assigned by VP of Sales.
- Demonstrate a commitment to the organizations core values code of ethics and compliance/security standards.
- Other duties as assigned.
Requirements
- High School Diploma or equivalent .
- Experience inhealthor dentalinsurance industrypreferred.
- Mustpossessor obtain an Idaho producer license in Health & Disabilityviathe state insurance exam within30 daysof employment.
- Strongproficiencywith Microsoft 365 applications (Outlook Excel PowerPoint Word Teams) including AI-enabled toolsand the ability to learn and effectivelyutilizeproprietary software systems.
- Maintain a valid drivers license anda good drivingrecord.
- Abilityto travel onalimited as needed.
- Strong skills related to motivationinitiativeand collaboration.
- Strong professionalwritten and verbal communication skillsas well as the abilityexplaincomplicated technical issues.
- Stronginterpersonal communication skills including the ability to build andmaintaineffective work relationships andwork with a diverse group of people.
- Ability to work independently with limited supervision.
- Demonstrate excellent problem solving andorganizationskills.
- Sitting/Standing (alternatively) continuously.
- Keyboard Use/Repetitive Hand motion continuously.
- Skill/ability related to comprehension organization reasoning/decision-makingand communicationappropriate toa sales position with customer facing duties.
Benefits
Delta Dental of Idahooffers a competitive benefits plan including:
- Medical dental and vision
- 401K with up to 6% company contribution
- Generous PTO and up to 9 paid holidays
- Community Service Time
- Flexible schedule and1/2 dayFridays
- Tuition and continuing education reimbursement
- Casual dress code
- ...and more!
Our Culture
DDIDseeksto provide a positive workplace where employees are treated withrespectand all are accountable for living our values and Code of Ethics while empowered to help the organization succeed in achieving its mission and vision.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Individuals that may needassistancewith the applicant or interview process may contact human resources ator by phone: .
Required Experience:
Unclear Seniority
About Company
Partners in lifelong dental care; we’re there. It’s our mantra, and it’s all about providing better coverage (which translates to better overall health for our customers). We're Idaho’s leading dental insurance carrier offering affordable employer and individual dental benefit plans b ... View more