Group Account Supervisor

Digitas Health is the modern creative agency that takes on the biggest moments in healthcare raises the standard of creative and connects people partners and ideas to create work that earns its place in culture. Purpose-built for todays complex and evolving landscape we partner with some of the worlds largest healthcare brands to do big things by moving faster connecting deeper and unlocking new possibilities at the intersection of creativity data technology and empathy. Guided by our purpose Connected for Good and fueled by a vibrant magnetic culturewe deliver meaningful work that drives relevance changes behavior and creates lasting impact always grounded in humanity not just technology. As part of Publicis Health and Publicis Groupe we bring together entrepreneurial energy with the scale stability and depth of one of the worlds leading communications networks.

At Digitas Health what sets us apart isnt just who we work with its how we work and how it feels to be here. Our culture attracts curious driven people who want to make a difference and be part of something bigger. Our teams are intentionally crafted across disciplines perspectives and experience levels bringing strategy creativity data and technology together from the start. We believe the best ideas come from curiosity collaboration and healthy debate and we expect people here to be thoughtful engaged and eager to shape whats next. If youre energized by complexity motivated by impact and excited to help redefine how healthcare connects with people wed love to meet you!

The Group Account Supervisor role is the brand champion. Provides strategic input tactical planning and direction on multiple or large-scale assigned accounts. Has direct management responsibilities: supervises junior account staff to implement plans in a timely effective and profitable manner. Builds and maintains positive lasting client relationships with multiple or mid-level clients. Ensures high quality agency output.

Agency Operations

• Drives the process and details and develops tactical plans. Forecasts budgets.
• Finances: Develops and administers clients budgets based on accurate estimating and tracking of hours out-of-pocket expenses and reconciliation against estimates.
• Raises client awareness as to when changes in client direction affect estimates.
• Thorough knowledge of contract and its implications.
• Sound decision making regarding hours dedicated to jobs what to prioritize.
• Thorough knowledge of all basic financial tools necessary to account management.
• Contributes to the revenue and forecasts of the brand.
• Trouble shoot: Solution oriented. Knows when things might get off track in agency operations.
• Uses experience and judgment to proactively solve for potential problems before they get too big.
• Ability to solve client issues independently moderate conflicts and influence management decisions
• Leadership: Takes on wider informal leadership responsibilities within the agency. Exhibits strong leadership internally and externally. Exhibits solid judgment.
• Management: team leader provides clear and fair direction & feedback to junior account staff

Knowledge

• Deep expert understanding of the therapeutic category the audience and multiple channels.
• Basic knowledge of at least one other category and another audience
• Continuously learning technology
• Demonstrates and applies extensive and expert knowledge of assigned brands including relevant clinical data behind promotional messages
• Successfully serves as point of authority and/or source of advice for therapeutic area. Proactively identifies opportunities based on the market.
• Ensures team adherence to agency process. Identifies issues and leads problem resolution

Strategy

Vision:

• Develops communication objectives & strategies (e.g. marketing/ brand platform briefs). Has the ability to see the big picture and identify the key/broad issues while still driving the process and details.
• Is able to address strategic marketing issues and propose viable solutions.
• Demonstrates and communicates a clear expert POV as marketing partner to clients

Planning:

• High-level analysis of category research and competitive data. Analyzes and extracts findings/issues from all available marketing data. Active in strategic development
• Demonstrates passion for the brand

Tactics and Execution:

• Develops marketing/ brand platform briefs). Owns the agency process. Shows resourcefulness and thoroughness in developing tactical plans including budgets and timelines.
• Production: Supervises and effectively manages the production of client-approved marketing tools
• Creative: Collaborates on creative brief development
• Assumes responsibility for the writing and preparation of marketing communications plans and proposals
• Communication: communicate key Client issues/ initiatives to team accurately and in timely manner
• Demonstrates the ability to think creatively and strategically
• PHCG Offerings: Basic knowledge of PHCG businesses offerings and tools
• Client Relationship
• Builds trusting relationships with client counterparts. Is seen as strategic integral to the account and offering added value.
• Relationship: Frequent positive client contact with key clients
• Brand Champion: Ensures everyone focused on brand strategy and positioning: client account team and other internal departments
• Agency Champion: Understands communicates and advocates the agency POV (point-of-view).
• Presentations: Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly. Presents complex data or messages in clear succinct compelling manner to clients
• Lead role in ensuring timely accurate client documentation & correspondence

• Exhibits Integrity and Trust
• Exhibits Self Development
• Education and Experience
• Bachelors degree required
• Experience in healthcare communications environment preferred
• 8 years experience

Our Publicis Groupe motto Viva La Différence means were better together and we believe that our differences make us stronger. It means we honor and celebrate all identities across all facets of intersectionality and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage dental vision disability 401K as well as parental and family care leave family forming assistance tuition reimbursement and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically please contact

All your information will be kept confidential according to EEO guidelines.

#LI-AG2