Grocery Manager

The Grocery Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She assumes total store responsibility in Store Director and Assistant Store Directors absence. He/She is responsible for leading the efficient effective safe legal and profitable operations of the grocery frozen and dairy departments. He/She coordinates human relations for the grocery frozen and dairy departments and ensures execution of all company and department policies and procedures on a timely basis.

Key Responsibilities:

• When a guest enters my area or department my first and most important responsibility becomes to acknowledge greet and engage that guest

• Responsible for proper stock levels in grocery dairy and frozen departments

• Responsible for interviewing training scheduling performance and productivity of all grocery department team members (including frozen dairy grocery and night crew)

• Responsible for completing and communicating performance evaluations in a timely manner within the department

• Manage all dairy/frozen and grocery merchandising

• Ensure proper rotation procedures are being enforced

• Responsible for ordering all seasonal merchandise and maintaining records of movement

• Coordinate and maintain all displays and quantity purchases

• Responsible for grocery and dairy/frozen ad estimates and purchasing

• Coordinate with all grocery DSD partners on displays and buy-ins

• Responsible for backroom organization appearance safety and stock level including frozen and dairy vaults as well as the outside area behind the store

• Manage individuals and delegates responsibilities as appropriate to motivate and instill excellence in the individuals within the departments in a positive manner

• Coordinate cleanliness and maintenance needs with Service Manager. This includes grocery frozen and dairy equipment and fixtures as well as displays floors ceilings and décor

• Responsible for controlling safeguarding and monitoring all store assets ensuring policies and procedures are implemented for control of assets

• Perform other duties as requested or required by upper management

Key Requirements:

• Must be 18 years of age or older

• High School Diploma or equivalent

• Minimum of one year of store experience

• The Grocery Manager is required to work an average of 45 hours per week. This will involve multiple opening closing and day shifts depending on the store needs

• Minimum of one year store experience

• Must maintain Certified Food Safety Manager certification

• Must be able to lift up to 50 lbs and stand for long periods of time (up to 6 hours)

• Must also be able to bend lift and perform all other physical aspects of the job

• Ability to function as a team member and get along with others

• Ability to accept supervisory coaching related to performance work habits and attitude

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.