GRO Program Operations

At Manulife we believe in investing in the future starting with you! Our GRO program is a boldnew approachto early talent development designed to launch your career with the support structure and opportunities you need to thrive. GRO is Manulifesflagshipearly talent than just ajobitsa launchpad for your career. GRO offersa consistent high-quality experience for new graduates across the organization.

Step into your future with GRO Operations and accelerate your career in financial services a key stream within ourGROearly talentprogram. This 18-month direct-hire program places new graduates in one of eight diverse business unitsincluding Retail & Wealth RetirementOperations InvestmentOperationsAlternative Investment and Fund ServicesPerformance & hands-on experience while building foundational skills in Customer Experience Data Analytics and Continuous Improvement. As part ofGRO Operationsyoullgain access to a supportive community and benefit from structured learning core skills training mentorship and leadership exposure empowering you to grow your skills while making a real impact. With a values-first culture professional development atevery step and a focus on your wellbeing and accelerated career progression GRO Operations is your gateway to a meaningful and future-ready career.

Position Responsibilities:

• Leverage your analytical skills and critical thinkingto askinsightful questionsunderstandbusiness drivers and needs andbringclarity and precision to the scope and requirements of initiatives.

• Build and nurture positive effective relationships to strengthen partnerships with key stakeholders.

• Apply your training and knowledge effectively in areas such as datamininganalysisand visualization process assessment root cause analysis prioritization and presenting your findings with a focus on customer needs and NPS.

• Provide clear and concise documentation of solution requirements and propose viable solutions.

• Usestrong communicationskills to lead meetings and present information to all organizational levels.

• Clearly articulate upcoming changes to prepare our business partners.

• Recommend business decisions that drive results and address customer issues.

• Engage in daily activities which may include valuation oversight trade processing and reconciliation risk oversight vendor management tax compliance securities lending financial reporting client onboarding shareholder record-keeping data management and dashboard creation depending on the teams needs.

Required Qualifications:

• Pursuing an undergraduate degree in Business Administration or a related field with an expected graduation in Spring 2027 from an accredited college or university.

• Strategic thinking abilities.

• A strong focus on customer-centric solutions.

• Analytical skills with a passion for data analysis and problem-solving.

• Curiosity and a willingness to learn and grow.

• A strong work ethic coupled with a proactive flexible attitude and a readiness to contribute wherever needed.

• Excellent time management planning and communication skills.

• Ability to build andmaintainrelationships with various stakeholders; a collaborative team player.

• An understanding of the financial services industry including wealth and asset management.

When you join our team:

• Wellempower you to learn and grow the career you want.

• Wellrecognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global teamwellsupport you in shaping the future you want to see.

Application Instructions:

• Pleasesubmita resume & coverletterin one PDF file

Salary range is expected to be between

$70000.00 USD - $90000.00 USD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

#LI-JH

This posting supports an ongoing hiring initiative for existing and/or future vacancies.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays 3 personal days 150 hours of vacation and 40 hours of sick time (or more where required by law) each year and we offer the full range of statutory leaves of absence.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.

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