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Grid Hardening Customer Project Coordinator (CPC)

Avista Corporation


Job Location:

Spokane, WA - USA

Monthly Salary: $ 88336 - 114838
Posted: 16 July 2026 (30+ days ago)
Application Deadline: 13 October 2026
Vacancies: 1 Vacancy

Job Summary

Closes: July 21 2026

Job Description
Join our Asset Maintenance team supporting Grid Hardening and make a meaningful impact for Avistas customers through upgrades of our electrical distribution system to strengthen reliability and reduce wildfire risk. As a Grid Hardening Customer Project Coordinator youll be part of a highly collaborative team. Key responsibilities include designing and coordinating solutions to upgrade existing infrastructure includingoverhead and underground utility work concentrating on high fire risk areas proactively reaching out to customers responding to customer inquiries and resolving issues.

This role requires strong communication and technical skills with the ability to collaborate effectively across departments. Must have the ability to navigate ambiguity and shifting priorities. Youll collaborate with customers contractors and internal teams to deliver safe timely and customer-focused solutions. Must complete the CPC Training Program within the allowable time schedule. A solid understanding of utility standards and relevant portions of the National Electric Safety Code (NESC) needed. This position establishes and maintains good community relations maintains relationships with contacts in the utility industry and internal stakeholders. Experience in electric utility design project coordination and familiarity with overhead and underground distribution systems preferred. Must have strong interpersonal skills and ability to manage multiple priorities comfortable working in dynamic fast-paced environments.

Requirements
CPC I:
  • High School diploma GED or Journeyman card required.
  • 6 months relevant work experience related to GIS planning and/or designing construction of natural gas or electric facilities with an emphasis in customer service.
  • Must have strong customer service skills.
  • Demonstrated skills in cooperating in a team environment negotiation problem solving construction management and excellent communication skills is a must.
  • Basic computer skills and ability to learn computer applications for construction design.
  • Requires valid drivers license and must be able to travel to job sites throughout Avista service territory.
  • Strong working knowledge of key operation business process and core applications.
  • Ability to interpret and explain complex business processes and concepts.
Hiring Range: $77595 to $100486
CPC II includes all of the above qualifications in addition to:
  • College Level Degree Journeyman Card or equivalent education and experience.
  • Three years work experience directly related to planning and designing of electric facilities with an emphasis in customer service.

Other combinations of education and experience may be considered.

Hiring Range: $88336 to $114838

This position requires an in-person presence to support team and on-site responsibilities.

To Apply
We encourage you to apply as many of our positions have multiple levels to account for an incoming employees various knowledge skills and experience.

Complete an online application and attach your resume and cover letter to your profile. All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click Submit.

Total Rewards

At Avista our employees are the foundation of our success. Their dedication drives the value we deliver to our customers and communities. Thats why we prioritize the physical mental and financial well-being of our team members and their families.

We offer a comprehensive Total Rewards program designed to support every stage of life and career. Our offerings include:

  • Affordable healthcare options including medical dental and vision coverage
  • Retirement benefits with an enhanced 401(k) match
  • Incentive programs rewarding performance and contributions
  • Competitive paid time off including holidays personal days and vacation
  • Life and disability insurance for added peace of mind
  • Wellness resources supporting mental and physical health
  • Education and development support including tuition assistance
  • Community giving programs encouraging employee engagement and impact
  • Other optional benefits from Legal insurance Pet insurance and more (Eligibility subject to Bargaining Unit affiliation)

To learn more please visit our benefits website at are committed to maintaining a competitive and equitable total rewards package that attracts and retains a diverse skilled and engaged workforce.

In compliance with state laws we provide the full salary range for each position along with the typical hiring range based on qualifications experience and internal equity. The full salary range for this position is $77595 to $141339. Questions regarding compliance with this requirement can be directed to .

Pre-employment screening requirements
Employment is contingent upon the successful completion of a drug test background check and motor vehicle records review.

Avistas Commitment to Equal Opportunity
Avista is a safe inclusive workplace for people of all backgrounds and we are committed to Equal Opportunity Employment. All qualified applicants will be considered regardless of race color religion national origin sex gender identity sexual orientation marital status age sensory mental or physical disability (unless based upon a bona fide occupational qualification) Veteran status or any other classification protected by nondiscrimination laws.

Please view Equal Employment Opportunity Posters provided by OFCCP here. Prior to the next step in the recruiting process we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application interview process and to perform the essential functions of the job whenever possible where undue hardship would not be created for Avista. Please contact us at if you would like assistance.


Required Experience:

IC