Greeter FT Evenings

Seeking a full-time Greeter to support our Security department at Mountain View Regional Medical Center located at 4311 E Lohman Ave Las Cruces NM.

Evening Shift: Schedule to be determined must be willing to alternate weekends and holidays.

We know its not just about finding a job. Its about finding a place where you are respected valued and where your work is purposeful and fulfilling. A place where your talent is recognized professional development is encouraged and career advancement is possible.

What we Offer:

Competitive Pay

Medical Dental Vision and Life Insurance

Generous Paid Time Off (PTO)

Extended Illness Bank (EIB)

Matching 401(k)

Opportunities for Career Advancement

Rewards & Recognition Programs

Exclusive Discounts and Perks

Job Summary

The Greeter is the first point of contact for patients visitors and staff ensuring a welcoming friendly and professional environment at the hospitals entrance. This role involves providing information directing individuals to their destinations assisting with basic inquiries and maintaining a positive safe atmosphere throughout the facility. Duties of this position will include performing a variety of tasks ranging from coordination of deliveries to the patient floors assisting patients or family members getting in and out of their vehicles.

Essential Functions

• Greets and welcomes patients visitors and staff with a friendly and professional demeanor.
• Directs individuals to their destinations within the hospital including departments and patient rooms.
• Ensures patients are checked in properly at reception or registration desks.
• Provides information on hospital services amenities policies and general inquiries.
• Assists patients and visitors with navigating the hospital including locating areas like elevators restrooms and waiting rooms.
• Helps patients with mobility needs including offering wheelchair assistance and guidance.
• Monitors the entrance area to ensure safety and security for all hospital visitors and staff.
• Enforces hospital policies such as visitor restrictions and safety regulations as needed.
• Assists with light administrative tasks like answering phones and delivering messages.
• Acts as a point of contact during emergencies guiding individuals to evacuation routes or designated areas.
• Promotes a positive welcoming atmosphere and provide emotional support to patients and visitors in stressful situations.
• Offers information on available hospital resources such as social work services support groups or spiritual care.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of experience in related hospitality or customer service field in a healthcare setting preferred

Knowledge Skills and Abilities

• Strong interpersonal communication skills.
• Proficiency in basic computer operations.
• Ability to remain calm and professional in stressful situations.
• Willingness to exercise judgment and independence.
• Ability to work independently and as a team.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic knowledge of hospital layout and services is a plus.