GRC Specialist

About Mixpanel

Mixpanel is the leading product intelligence and analytics platform trusted by more than 29000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business Mixpanel helps teams see whats working diagnose whats not and decide what to build next. Learn more at .

Security at Mixpanel is not a check-the-box exercise. Our growing team is dedicated to understanding and managing security risks while enabling our engineering and product design partners to continue making world-class software.

Mixpanels Information Security & Risk Management (ISRM) team is hiring a GRC Specialist to own the day-to-day operations of our GRC function. Youll be the first line of response for customer security requests and third-party risk work keeping our pipeline moving so senior analysts can focus on risk judgment. This is a growth role with a defined path to GRC Analyst.

• Customer security questionnaires: Partner with teams across the company to complete customer security questionnaires and keep stakeholders informed of progress.
• Third-party risk management: Support our third-party risk management program by running vendor intake gathering and verifying security documentation and tracking each vendors status as it moves through review remediation and renewal.
• Request management: Serve as the first point of contact for incoming GRC requests triaging them and escalating items that need deeper review.
• Compliance operations: Follow up with control owners vendors and internal teams on open remediation and compliance items until theyre closed and triage alerts from our compliance monitoring platform.
• Content accuracy: Keep the information we share with customers current by flagging outdated or inconsistent content and driving the corrections.
• Automation and improvement: Use AI tools to streamline repetitive GRC workflows proactively identify improvement opportunities and document your work so the team can reuse it.

• 1-2 years of experience in GRC security compliance vendor risk or a related role
• Hands-on experience using AI tools (e.g. Claude Code Claude Cowork) to automate repetitive GRC workflows
• Self-directed resourceful and comfortable with ambiguity with the ability to make progress on incomplete requests with little direction find information (documentation tooling internal teams)ask the right follow-up questions and know when to escalate.
• Sound judgment and initiative including using autonomy to make decisions within your scope spotting areas for improvement proposing solutions and running with them while escalating larger changes.
• Understanding of risk management processes including how risks are identified assessed and tracked and how they apply across the third-party lifecycle (due diligence risk assessment remediation tracking and ongoing monitoring)
• Baseline understanding of security systems and processes (e.g. access management logging encryption vulnerability management) and of audit processes and frameworks such as SOC 2 and ISO 27001 including how evidence and control testing work
• Ability to understand what a customer is asking in a security request and respond accurately including interpreting intent behind loosely worded or unfamiliar questions
• Ability to translate audit and compliance requirements into clear actionable asks for engineering teams
• Motivation to learn and grow with curiosity about security and compliance and a desire to build a career in the GRC space.
• Comfort with scrutiny including explaining and defending your work with evidence when customers vendors engineers or auditors challenge it and treating review feedback as input for improvement
• Strong written communication and follow-through with the ability to coordinate across teams manage many concurrent items and work independently across time zones

• Experience with Vanta or another GRC platform
• Experience with Freshservice or another ticketing system
• Experience with third-party risk management tools
• Scripting or no-code automation experience (e.g. Python Zapier)
• CompTIA Security ISO 27001 Lead Implementer or similar entry-level certification

• First 3 months: You make independent decisions on routine requests understand our vendor intake and questionnaire processes end-to-end and know when to escalate.
• By 6 months: You own the vendor intake pipeline and coordinate questionnaire responses with minimal oversight and customers and vendors in your time zone get faster responses.
• By 12 months: Youve automated at least one recurring workflow with AI tools documented it for the team and are ready to take on more such as vendor risk reviews as you grow toward GRC Analyst.

This role is the entry point of a defined GRC career path. As you build experience you can grow into GRC Analyst where youll complete customer questionnaires and vendor risk reviews review vendor renewals support audits and maintain customer-facing security information. From there the path continues to Senior GRC Analyst.

Benefits and Perks

• Comprehensive Medical Vision and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K) Wellness Benefit Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

• Make Bold Bets: We choose courageous action over comfortable progress.
• Innovate with Insight: We tackle decisions with rigor and judgment - combining data experience and collective wisdom to drivepowerful outcomes.
• One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
• Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
• Champion the Customer: We seek to deeply understand our customers needs ensuring their success is our north star.
• Powerful Simplicity: We find elegant solutions to complex problems making sophisticated things accessible.

Why choose Mixpanel

Were a leader in analytics with over 29000 customers and $277M invested from prominent investors: like Andreessen-Horowitz Sequoia YC and most recently Bain Capital. Mixpanels pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling reliability design and service. Choosing to work at Mixpanel means youll be helping the worlds most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel we are focused on things that really matterour people our customers our partnersout of a recognition that those relationships are the most valuable assets we have. We actively encourage women people with disabilities veterans underrepresented minorities and LGBTQ people to apply. We do not discriminate on the basis of race religion color national origin gender gender identity or expression sexual orientation age marital status veteran status or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable we will consider for employment qualified applicants with arrest and conviction records. Weve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.